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CUSTOMER REVIEWS

Mitch M. Avatar
Mitch M.
10/13/2020 - Facebook

Taylor Kia has a great sales rep. I wasn’t sure what I wanted when I went in and 1 hour later I walked out with a brand new Kia Forte GT! Everyone was responsive and answered all my questions. Definitely recommend!

Clifford A. Avatar
Clifford A.
10/13/2020 - Facebook

What a great experience a-a German helpful an no pressure picking our new telluride a excellent service from all helping though the steps. Thanks again Kia

George C. Avatar
George C.
10/12/2020 - Facebook

Thank you to the the Service Manager, Sarah. She went above and beyond to get our taken care of. Great service!

Joe B. Avatar
Joe B.
10/11/2020 - Google

I was not a believer in Kia, but with the service of the staff was excellent. Then the warranty was the point that put me in the positive side. That when we decided to buy the 2020 Sorento

Ashley G. Avatar
Ashley G.
10/11/2020 - Google

Friendly & Fast!

Jamie P. Avatar
Jamie P.
10/11/2020 - Facebook

⭐️⭐️⭐️⭐️⭐️ I had the greatest experience working with Bill Burns. He was very insightful about the style and size of car I was after. He was the most friendly and easy going salesmen I’ve worked with while buying a car also he wasn’t pushy nor did he try to get me into something out of my price range. The financing agent I worked was just the same. I definitely suggest stopping at Taylor Kia if you’re in the market for a vehicle. ⭐️⭐️⭐️⭐️⭐️

Amanda G. Avatar
Amanda G.
10/11/2020 - Google

I absolutely love this place and the staff. After initially thinking I wouldn't be able to purchase a vehicle Bill Burns called me and told me I was able to get into a 2021 Forte. My visit was quick and informative and he made sure I was completely satisfied with everything. I also had the pleasure of dealing with Patrick Buckley for financing and he was able to get me a better rate after finances changed. I will definitely be back with this service.

Kristen H. Avatar
Kristen H.
10/11/2020 - Google

Josh was my service tech and he did a wonderful job, Brandon was my service advisor and explained everything in detail. I’ve never had service this great at Taylor Kia before.

Alex M. Avatar
Alex M.
10/10/2020 - Google

Everyone was super nice and speedy. I was able to get in and out in just under 2 hours, the staff was very knowledgeable and I’d recommend Matt Taylor Kia to anyone looking to buy a car!

Bill W. Avatar
Bill W.
10/10/2020 - Google

Wonderful experience as usual!

Trip P. Avatar
Trip P.
10/10/2020 - Google

Came in for an oil change. Appt at 9. I was driving away at 9:30. Couldn’t be happier with their service writers. Polite, efficient and fast. They included my brake pad depth. Thank you, Kia of Hermitage!!

Tasha S. Avatar
Tasha S.
10/09/2020 - Facebook

They were quick, friendly and accurate 😃

Cj L. Avatar
Cj L.
10/09/2020 - Facebook

Went out of there way to help me. Fast quick & quality service.

Benjamin P. Avatar
Benjamin P.
10/09/2020 - Facebook

Fast and friendly service.

Karen P. Avatar
Karen P.
10/09/2020 - Facebook

I love my new Kia Sorrento. Took it in for my first oil change yesterday. They tried to charge me for it when the first 2 were free under my agreement. Then I got in my car to leave there was mud all over my floor mat. It was spotless when I dropped it off!!! Also, they didn’t reset the computer after the oil change! Hope the next oil change is better. I do love the vehicle though.

Kraig D. Avatar
Kraig D.
10/08/2020 - Google

Flew from Chicago to Ohio to pick Up our new 2021 Kia Telluride. I had done all the research and test driving back home, so I knew exactly what I wanted and they had it in stock. From the Time I found car at their store and booked airfare, I was less than a week. Pretty quick buying process overall. There was one dealer in Illinois that I could have gotten it just a little bit cheaper but we didn’t have the time to wait for factory order. We are extremely happy with this vehicle. The only issue we had was that the salesman for what ever reason decided to pick my wife and I up in my vehicle I was purchasing. Not really clean, no floor mats inside and your risking stone chips and adding unnecessary miles. I wanted that “WOW MOMENT” when you are walked back to all new car cleaned up. Word of advice to other sales associates who pick up out of town guest for vehicle purchases...Drive a dealership vehicle or loaner. Not the guest new car!

Karen R. Avatar
Karen R.
10/08/2020 - Google

Dan in service always takes good care of every vehicle I drop off. He always checks with me if something extra(repair) is needed. I trust his judgement, he has never led me astray.

Frank G. Avatar
Frank G.
10/07/2020 - Google

Kia performed a winter check on our Sorrento as a courtesy with no charge. I did not expect that- thank you Taylor Kia

Tim A. Avatar
Tim A.
10/07/2020 - Google

Great people to deal with. Quality service at very quick time.

Debby G. Avatar
Debby G.
10/07/2020 - Google

Attendants were very friendly .Overall the shop and waiting area were very clean. My oil change fluid refill, tire check and all over inspection of the car were done in a timely manor . I was very happy and will keep coming back for all my Kia needs. Thank you

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