Service is good, the overall customer interaction is very good

I was not pressured. every thing was explained very well

Service and staff at Taylor was professional, swift, pleasant and very much appreciated.

The Service Department workers are friendly, kind & very informative. The waiting area is clean and excellent refreshments, Television for entertainment. Kia's thoughtfulness makes a visit for service pleasant with kind interactions.

Great people and try their hardest to make sure you leave in a new vehicle! Doug was absolutely wonderful in getting me into my brand new Kia! Will definitely be back and recommend them 100% Thank you Doug!

Great people and super service!

Thanks to Bill Burns I got to buy my first nice car. The process was simple and easy and I thank him and Kia for allowing me to buy an new car ✊🏽👍🏽.

This is my 4th car from Taylor KIA. Derek Gainey is awesome and very patient. He will answer any questions you have. He is the reason I keep coming back. I've had 3 Sorentos but this time I went with the KIA Seltos. I Love it!!. Overall great customer service here at Taylor KIA of Boardman.

Just bought 3rd car from Derek gainey. Happy camper

He is a really good guy he will make you happy

Taylor Kia of Hermitage staff were all friendly and helpful. Specifically, our salesman (Dallas) was a class act, straightforward and was great to work with. I would recommend Taylor Kia and Dallas Oliver. Went to buy a Nissan next door, stopped at Kia, talked to Dallas and he made it happen. Thanks for the help and a fair deal on our new Kia.

I had a very unique situation and Taylor Kia came to the rescue. Excellent sales associates, Finance Associates and Sales Managers. I drove almost two hours and they most definitely made it worth it!!! I live my Nee 2021 Seltos! I would recommend Taylor Kia to anyone! I will forever buy my vehicles at Taylor!

Excellent service with a positive attitude.

I have been a customer at Grata's for about 20 years. I have always found service to be top-notch and great customer service after the sale. I have dealt with sales associate Jim Tamber when acquiring new vehicles and he has been super in all phases.

great customer service from salesmen Matt & Scott!

Great place to buy a car .

Great service at Matt Taylor Kia of Lancaster

Ivy was great. I told her what I was looking for. Within a week she found the exact car I wanted. Not only that, but they delivered it to me as well. Couldn’t have asked for better service. We’ll be making a return trip for the Telluride in the near future. Would definitely recommend.

Steve worked with my husband and I for over a week. He even came over on his day off to answer all my husbands questions, which can be a lot. Everyone was very nice and had pop and snacks to eat.

Very friendly staff, great experience!

I went in to get my tires changed and they gave me the best deal with quality and cared about my service beyond their normal scope.

Service was quick and efficient but disappointed that my vehicle wasn’t washed following the service !

I was happy to work with Taylor Chevrolet in ending and then purchasing my lease car. I was disappointed in the increase in price of cars, but I realize that is not Taylor but GM that sets the prices. I love my Cruze and will enjoy owning it! Your sales people are the best!!!Carol Koch

Fast and very friendly service

Awesome customer service this past weekend 9/12/2020. Thanks to the Service Department.

The folks at Taylor are awesome went out of there way to get me going again and in times like thease I greatly appreciate it.

Trump 2020!!! Derek sold us our first new car. So if you need a car stop and see Derek.

Great Customer Service, friendly staff, was in and out in no time!

Staff was GREAT!

My experience at Taylor Chevrolet of Hermitage was fantastic. I was able to receive an out the door price through texting. When I arrived at the dealership they were willing to price match another dealership, with absolutely zero hassle. 10/10 would recommend.

Friendly, knowledgeable, honest. Very easy and fast please transaction. Would use again, highly recommend. Everyone from Alan the salesman to the delivery driver was great.

Very good experience from start to finish. Service writer was professional and mechanic left detailed notes of what was performed. I will be back to Taylor Chevrolet.

I got in an out with excellent service. My hat goes off to them. Great service!!!!!!!

Great service dept. The folks behind the counter are super helpful, and want to make sure that you will understand everything that is going on with your car. They may be a Kia dealership but all of the techs are very well rounded and experienced.

Salesmen were friendly and not pushy did all they could to meet my needs. Service department got me in out right away all very friendly.

Had my Sorento serviced today. I had to drop my car off due to some other appointments but they messaged me updates and called when it was done. Great details about all my service checks that were done and friendly and helpful staff. Thank you!

I had a great sales person and helped me a lot. I did notice few problems couple days of driving my vehicle but a phone call and they had me in gave me a rental car and fixed the issues. Everyone I came in contact with very polite and in the garage the people were very helpful answering my questions. Thank u

Went today for my first service experience after purchasing my Kia. The service people were efficient, explained two service recalls on my vehicle and I was in and out within an hour. Way to go!

I jist took my car in for service today. I was helped by Todd and he was extremely kind and helpful. I highly recommend this location and this service staff.

They stayed after closing to help me get a car.They are all nice. I would recommend them to all my friends.

No haggling- the price was the price - period

I got the best car with the best price. They helped me with my first time financing and really made me feel welcomed as well as helped relieve the stress of first time car buying!

Did not buy my Kia from them so I have only had maintenance/service work done. I have always had a pleasant experience and find the employees helpful.

Outstanding service and great staff! Ridge Awadallah and company were helpful and knowledgeable above and beyond what was expected! A great experience. Thank you!

Best Salesman and. sll are very friendly, helpful and kind!

Excellent service. Easy to work with. Thanks Derek.

Quick, friendly service. Comfortable waiting area. Chris was super nice and kept me informed throughout my service.

very professional... Bill was very knowledgeable, courteous and understanding....

Got a great deal from Derek gainey

Great place to buy a car, lounge area while getting your car serviced is the best I've ever been to. And now I can say it's a great place to work as well :)

Bought ANOTHER Sportage from Bill Burns at Taylor Kia of Boardman! Now my wife and I have His and Hers Sportages! I can't say enough good things about Taylor Kia AND Bill! Thanks!!!Wonderful people! Wonderful service! Every convenience is offered. They will take you to the mall or movies while they work on your vehicle, you can stay in their cafe and grab a hot dog and drink and work, or you can do what I did... grabbed a Coke, a bag of popcorn and watched TV! Lol

Got a new car here the sales team was awesome especially Joe Bokros he helped out alot and was very helpful in getting me in a new car

I just want to share how great this place is, found them through CarGurus and drove an hour to check them out. Bought a car the same day. My salesman James "Too Tall" Chrismark ll was really helpful in finding a car for me. I'd definitely recommend anyone whose looking for cars to go here!

Cool place. Nice dealers

Great place

The process was quick and easy! Everyone was friendly and helpful. Would recommend!

Got a great deal from Derek gainey

Your service attendant was very friendly,Professional and also as always. James Clark is the Best always ⭐️⭐️⭐️⭐️⭐️

The staff and workers are very polite and kept me informed on what they found via text while I waited. This is my 2nd Kia Sportage and would not drive anything else.

Great place to buy a car, lounge area while getting your car serviced is the best I've ever been to. And now I can say it's a great place to work as well :)

Bought ANOTHER Sportage from Bill Burns at Taylor Kia of Boardman! Now my wife and I have His and Hers Sportages! I can't say enough good things about Taylor Kia AND Bill! Thanks!!!Wonderful people! Wonderful service! Every convenience is offered. They will take you to the mall or movies while they work on your vehicle, you can stay in their cafe and grab a hot dog and drink and work, or you can do what I did... grabbed a Coke, a bag of popcorn and watched TV! Lol

Got a new car here the sales team was awesome especially Joe Bokros he helped out alot and was very helpful in getting me in a new car

I just want to share how great this place is, found them through CarGurus and drove an hour to check them out. Bought a car the same day. My salesman James "Too Tall" Chrismark ll was really helpful in finding a car for me. I'd definitely recommend anyone whose looking for cars to go here!

taylor kia is very friendly and informative of many things. Bart gobal was very informative of the car we were looking into and all the safety features. Made us very comfortable with any questions and or concerns we had. They even gave us a great deal on our new kia sorento. definitely would recommend them to anyone needing a car. Will be back for any future needs.

Great service! 👍🏻 I recommend Taylor KIA!

Very courteous, quick and a complimentary car wash!

Staff is always friendly and respectful.

Cool place. Nice dealers

Thank you Taylor Kia and Jennifer M. for scheduling, check in, status update, transaction and arranging delivery to our home of our vehicle!

Derek was a BIG help with purchasing my 2021 Kia Forte !!

Bill burns got me a new car!! Go see Bill burns for your new car!!

My Taylor Kia experince, especially with help of James Chismark, was Great, Simple and non stressful!The process was opposite of my past experiences @ other dealerships and I appreciate that!Chismark's method of no stress, do what You need to for You and being open, honest and reasonable made my decision to purchase a new Kia from James Chismark @ Taylor Kia Boardman Easy!Thanks Taylor Kia & James for the process, You may have a longtime customer!

Taylor Toyota always provides exceptional customer service!

Awesome

quick service nice waiting room

Good experience over all. Our salesman Tyler was very nice and helpful. My only complaint is that the vehicle needed new tires. The manager would only approve 2 new tires. I would have liked to have had all 4 replaced. Other than that we like our new vehicle.

Good staff! Ease of getting in and out. Everyone is always helpful and polite.

Great place to get a car! People are extremely helpful and nice. Have bought many vehicles from them. Service is super also.

April was fantastic, as always.... don’t ever let her go!

Yes great salesman and service was good too

Bill was a great salesman. Thank you

The service was good and complete. Very professional.

Excellent service and considerate employees !!

Service is timely & professional.Personnel are friendly & knowledgeable.

They offered a great warranty and worked to get us in the car we wanted for the payments we were willing to pay.

Quick service, knowledgeable staff, clean waiting area and other areas. Very nice amenities for customers.

Always extremely helpful, kind, and professional! I love Matt Taylor KIA's Service Department and overall!

Great Service Fast Inspections. Thanks

Just bought my 2nd car from Derek Gainey...great experience...great deal

Just bought my third car from Derek. Awesome car salesman. Thank you 😊

Salesman was knowledgeable, and good to work with.

Sam Ellis did a great job as a salesman. He wasn't pushy or too aggressive but he also didn't just sit there and do nothing. He was very personable and funny as well. He got me into the new 2021 K5 Gt and I couldn't be happier. I'm totally in love with my new car. Go see Sam for sure. Also Brian in finance was great too. All around great people and place to do business.

Just purchased a 2020 Kia Sportage with April. I couldn’t have asked for a better experience with her! She was fantastic to work with and genuinely cared about what I was looking for. Also, the finance department (Brian) made everything simple and smooth. 10/10 would recommend and will be coming back in the future!

Quick service. Friendly staff. Smooth sailing, even in covid times

Taylor Kia of Boardman was the most pleasant experience we have ever had buying a car. James Chismark worked tirelessly meeting our needs in the way of financing the vehicle and helping us find an SUV that met our families needs. Unexpectedly, we left the showroom in a 2017 Kia Sorrento.

We had a great experience and everyone was very helpful. Alan did a great job helping us and took really good care of us

Always fast and friendly! Brought my yard chair so I could sit outside while they changed my oil, they brought my keys to me when it was done!

Great service, honest, professional employees

Service was excellent. Everyone was nice and polite

Great customer service. Very helpful. Followed all Protocols for cleaning. Felt very safe

My service at Kia was great. The staff was nice n friendly very knowledgeable and very helpful. My car was ready in the amount of time they said . And all my services were fast and affordable I would definitely recommend them for tour car purchase or Services

Guys were super friendly and made sure I was taken care of.

My son took the SUV to be service.

Just purchased a 2020 Kia Sportage with April. I couldn’t have asked for a better experience with her! She was fantastic to work with and genuinely cared about what I was looking for. Also, the finance department (Brian) made everything simple and smooth. 10/10 would recommend and will be coming back in the future!

Quick service. Friendly staff. Smooth sailing, even in covid times

Taylor Kia of Boardman was the most pleasant experience we have ever had buying a car. James Chismark worked tirelessly meeting our needs in the way of financing the vehicle and helping us find an SUV that met our families needs. Unexpectedly, we left the showroom in a 2017 Kia Sorrento.

Thank you to Bill Burns and Taylor Kia for helping me lease a 2021 Kia Seltos. The whole process was great and super easy.

ive had 2 brand new cars from here and never had a bad experience. 2011 Kia soul and a 2019 kia soul, well my review changes... today I took my car in bc my blower fan was rattling. They told me it was a possible rodents nest and I refused service, took it home and bought a $10 grabber for nuts and stuck it in the housing. Pulled out a piece of their OEM filter and bam the rattling stopped. Mind you they changed me $100 for their "service" today...

8th car I purchased here and will keep come here first. Everyone there treats you like you are apart of the Taylor Kia family.

Always does the job done right and I’m a timely manner always satisfied with the service

Taylor Kia of Boardman has great service and staff. We have bought three cars over the past few years from Taylor Kia if Boardman have been very happy with our vehicles and the service department.

Jennifer and the Service team took very good care of my service needs today. Thanks

James Chismar was our salesmen He was friendly, knowledgeable, a good listener and wanted to help us. No pressure to purchase. He asked what our desires and options were for a car. He reviewed our options and we purchased a Telluride. The entire dealership is well-managed with a friendly and caring atmosphere. Obviously this is important to the general manager and the staff is trained as such. We highly recommend Taylor Kia of Boardman.

worked with derek gainey in he past. great deals on used cars

I was very pleased w my service at Taylor KIA today in Boardman Ohio i was told everything about my car that i took for the 6 months checkup. Was very thermal w my car.

I purchased my past 2 vehicles from here and I live 10 hours away. I make it a point to schedule my service appointments when I am in town. They are the best service staff!

Great service, always get my oil changes completed here, great staffing, comfortable waiting area, quick service, pricing is good, and kids love singing the Taylor Kia song

I called Kia before actually going there, I spoke to Anthony Robertson. He was very professional and informative so I decided to go in and he helped me get out of my 08 Saturn into a brand new car. The process was very smooth and I definitely recommend anyone looking for a new car to come here.

EVERYONE NEEDS TO GET WITH TYLER FOR YOU NEXT RIDE!!!! A+++ NO PRESSURE AND DOESNT JUST SELL CARS BUT SELLS AN EXPERIENCE!

Fast process and pressure free. Great selection of vehicles. Ask for Tyler in sales and Sarah in service!

Bill was very helpful in the process of my purchase. Answered any questions. And was able to get me the right price.

Thanks James for helping me get an amazing car a couple days ago!!! I’m in love!!! You rock!!! Glad I came and saw you and I’m excited I did this myself!!! And Patrick finished everything very quickly!!!

Had a great experience with buying my first car today! April Baker helped me so much!

I want to thank Bill Burns for making turning in our lease an easy experience. He went over all our options (buy the car, lease or buy a new car), listened to what I was wanting in a vehicle and helped narrowed down my options with what he had in inventory that had all the features I wanted. The kids played in their kiddie area while snacking on popcorn. Two hours after pulling in the parking lot we pulled out with our new 2020 sorento. This is our second car from this dealership and they’ve always given us fantastic service.

This place went above and beyond on services. I had to deal with what could have been a nightmare situation and they made it painless. Corrinne is amazing as well as all the managers. Thank you!

Amazing overall experience and outstanding service, wouldn’t go anywhere else to purchase another vehicle. Sales manager Mark Dickerhoof was very knowledgeable and made my experience purchasing my new vehicle better than I could have expected, highly recommend!

Your sales team was the only one in the area willing to get me exactly what I wanted in a new vehicle. Kevin was great to work with and was excellent at responding to questions and keeping me informed throughout the buying process. His hard work got me the perfect vehicle with everything I wanted. Would definitely come back for future purchases.

Great Service! Bill B at Taylor Kia of Boardman helped me find the exact car I wanted right away. Endless selection of cars used and new!!! It was my first time financing a car and he guided me through the process in such a helpful yet caring way. He made the process very comfortable and listened to me with what I wanted and did not want. He told me right away, we’re going to get you this car and he did! Recommend fully to go and get your next vehicle here!!!! I found where I will always go! :)

I had an awesome experience with my sales person Ridge. He sold me a 2020 Kia Sportage. I’d definitely recommend him and Kia of Boardman.

First time I ever purchased a vehicle in 1 1/2 hours including the test drive. Very nice professional people to deal with.

Quick, comfortable and courteous. Purchased the vehicle at your dealership and have been happy with the car and the car services. Thank you. Have a great day & stay safe out there.

My visit was not that great... I expected to get in & out within 45min. for a simple oil change. When I called, they mentioned that my inspection was out.. I told them to go ahead & get it done. I know that it may take a minute due to actually not being scheduled for it. But- I was a little early. Got my car in & out within half hr. This trip was great!

Jason Fraley is an excellent salesman! He explained all options available in the few trucks I had looked at. He made sure I was comfortable with the pricing (he made several trips to the financial office for the best price for me). Once I decided to buy that exact truck the actual paperwork time frame was quick and all options were offered. I'm extremely happy with my purchase and all the persons who helped with the whole process. I will definitely recommend your dealership.

I had an oil change but they were very nice, quick and checked to make sure everything was doing what it was supposed to on my vehicle.

Car accident- handled well. Thank you.

I was very pleased with Dan Nativio. He understood what I wanted and needed. Everything was taken care of in a more then reasonable time.

Great salesman, Ryan Snyder, didn't try pressuring into anything newer or more expensive than what we were looking at. Tried multiple vehicles before finding the one that fit.

Friendly and willing to work with your needs. Glad to be a Kia owner now.

Delt with derrick and mark at taylor kia of boardman they really fought hard at getting me a great deal best guys ever

Good service and they had just what I needed

Couldn’t of had a better experience for first time car shopping. James helped me get the car I want for a great price. Highly recommended

The Service employees are very professional and pleasant

Great job. Will be happy when we pickup car.

I had a great experience with my purchase and would gladly recommend to anyone.

I got my 2019 Kia Optima from Rich last August. I’ve had it for a year so far. The sales and service staff have been very friendly to me. I recommend Taylor Kia of Boardman.

Great service great waiting room very polite

Jerry in service is fantastic and the techs are always quick and on point.

Thank you to Bill Burns and Taylor Kia for helping me lease a 2021 Kia Seltos. The whole process was great and super easy.

ive had 2 brand new cars from here and never had a bad experience. 2011 Kia soul and a 2019 kia soul, well my review changes... today I took my car in bc my blower fan was rattling. They told me it was a possible rodents nest and I refused service, took it home and bought a $10 grabber for nuts and stuck it in the housing. Pulled out a piece of their OEM filter and bam the rattling stopped. Mind you they changed me $100 for their "service" today...

8th car I purchased here and will keep come here first. Everyone there treats you like you are apart of the Taylor Kia family.