Friendly. Easy to deal with. Takes auto for work and gets it done in a timely fashion.

I always have a great experience there thanks always buy a car there

Arrived an hour late and they got me in for service! It also makes a world of difference someone holds the door for you when you have kids. It's the little things, so I appreciate it. Thank you!

Great Service. Clean waiting area with refreshments!

Super smooth buying experience. No pressure sales staff. The fastest I've been in and out buying a car.

Routine oil change. They also added transmission fluid. Coolant. Inspection AND washed the car. $33. !!! Very pleased. AND free coffee tea or pop. Cookies popcorn. Pleasant staff.

Excellent service! It was my first time and I was greeted when I pulled in. The gentleman Evan was absolutely exceptional! I came for an oil change and they vacuumed out my carpets and washed my car. I couldn’t have been more pleased. This definitely will be my new choice for my car maintenance!

This was my 1st visit to service department for oil change and maintenance check. It was a great experience. The young man that took care of me was absolutely attentive caring from start to finish. I think that his name was Vern. I was very impressed with your staff. I would totally recommend Kia of Boardman ❤

They are very nice and they really help..

This was my first time purchasing a car from Matt Taylor Kia and they did me right didn’t try and pressure me into getting a different car or they one they wanted me to get I got the car I came there buy all thanks Doug what a great I would highly recommend speaking with Doug if your in the market for a nice new or used vehicle

They are efficient, friendly, and take could care of me

Matt Taylor kia worked out an incredible deal with me and I left the lot with a car that day. 5 stars.

Bought my Subaru crosstrek almost a month ago. Still in love with her!! Anthony was so awesome and so helpful!! His whole team was great! Thanks for a great experience.

Service department is outstanding.. very prompt and super friendly.

very nice and quick service. 👌👍

They did a good job explained everything

Hi, I came in and Bob was very helpful, efficient and patient. Colleen the finance manager was awesome. Thank you so much Taylor Kia of Hermitage.

Great getting job done appreciate there friendlyness

Very friendly and knowledgeable staff. Will go out of their way to help you. Would highly recommend getting your vehicle there.

They have been good to me especially Zach In the service department an ivy in sales very friendly an great customer service very good people I would recommend more people to go see them

They were very helpful and were honest about the prices and what the best deal would be. Very nice people and they have great deals!!

Jim our salesman was wonderful! He made the 1st time getting a newer car painless. He went out of his way to make sure I could get an affordable car and put my mind at ease! Highly recommend him and Taylor Chevrolet of Hermitage! 5stars+! Thank you!

It was a pleasant experience. No complaints. The staff was very friendly, a good movie was playing in the lounge, and it was a good atmosphere. Thank you Taylor Chevrolet of Hermitage for a good experience.

Service was great, dropped off vehicle night before with drop box, vehicle was done next day by noon and they let me leave it there till I could pick after work, paid for the service on my lunch, checked what I asked them to check, fluid levels good. Thank you

they were very helpful and truthful about what did and didn't need done and got us in and out for service ina timely manner AND washed the car and window.

Todd Fox always makes sure I am taken care of! I followed Todd and a sweet lady, Heather, from a previous dealership. I’m so thankful for their dedication, hard work, and personal connection that we have created over the years!

it was good

The staff is awesome! Mark, Brian and Bill was very professional, answered all questions and knew our car inside and out. The delivery was the fastest I’ve ever experienced! In and out in maybe 3 hours. GREAT JOB TAYLOR KIA! Thanks again!

Good guys ,good car, Kia service👍

Great people and finished with my oil change in a jiffy.

Aaron Bush was amazing! He made the experience quick and easy! Will definitely recommend going to him! My fist experience with Matt taylor wasn't great but he definitely made up for it!

Great service. Aaron our salesman was very helpful.

We were made to feel very much at-home. This is our second Kia and the the I love the most is that you've always stood by your product.

By far the smoothest process to buying a car. I located the car I wanted to purchase then Jesse texted and emailed me to answer questions I had. We messaged back and forth negotiating the price and financing/payments I was looking for. There was no pressure sales and I felt confident with my purchase.

I was able to get an appointment quickly. I was advised my appointment would take about 40 minutes and they were right on time. They gave me a quick run down of what they did and results of the maintenance checks. It was a great experience! Hopefully, next time the sun will be shining and I can take advantage of the car wash too!

Friendly service staff speedy service clean restrooms.

Dallas you are the man! Thanks so much for making this dream come true. We really appreciate all of your help to make this a great buying experience. Will be back to Taylor Chevrolet.

Thanks for all of your help Anthony.

Great buying experience. I would highly recommend.

Absolutely the best buying experience!! Ask for Anthony Popovitch! He made me feel very comfortable and worked with me to get my Lincoln!! The entire team was very friendly and accommodating! Buy your new at Taylor Chevy!!

This was one of my best experiences buying a car from the contact from internet to going to Taylor Chevrolet and meeting Anthony to purchase my C8 he did amazing job we got the deal done and in a timely manner. Great job 5 star salesman

went right in, told them my multiple problem with my Honda and told me come back the next day and so I did. came back, they told it was a very busy day but they going to squeeze me in and take of my issues and they did. you cant find many dealerships who will do that. They were great!!!

Excellent customer service! Go above and beyond a true dealership that truly cares Great Job Matt Taylor Team

The staff is so friendly and helpful. I appreciate the personal experience.

I have never bought a brand new car before, and I was really nervous. Bart was super helpful and helped me make sure I fully understood what I was getting myself into before fully making a decision. The staff was super nice, and they took their time to help me and not make me feel rushed. They helped me get the best deal that they could. 10/10 recommended!!

Tyler Rust is truly the one to Trust! Trust Kia! What an amazing experience!

The service center is fantastic. The service is quick and the service staff are very polite.

Great Experience and highly recommended. Awesome and effortless transition into our next vehicle....

Always keeps you informed of what's going on

Recently widowed. Car had an issue, so my son called for me. He knew what the problem was and explained that I needed my vehicle. Got directed to Roadservice. They responded within an hour and took my car to the dealer. Next day it was checked out, and they did necessary work and had it done for me within 48 hours ! Covered under warranty! PTL ✝️ I am so pleased with service And courtesy that was shown to me ! I recommend Kia to all my family and friends. Thank you !

Nice and friendly staff. Great service. Fast.

awsome customer service it's hard to find places today that has customer service like I witness today and I want to thank you guys for being company with excellent customer service it will keep people coming back. thank you it is the most important to please your customers. and I will tell others about you

They were very nice, told me everything that was wrong with my car. And had my car to me with no problem.

They give their all to assist you. Mr. William Rennie McCarthy rocked. Truly was a blessing 🙏 for me and my Husband to meet him, for him to patiently wait on us..and the atmosphere, the overall generosity of everyone says what type of business they are running. You feel like family there.

They are the most friendly group of people that care about what's best for their customers and meeting all your needs. They treat you like family. I am on our nine today.

Tyler was awesome to work with! Thank you so much for working with me and getting me into something newer! 10/10 recommended Taylor Kia!

The staff and service department was very courteous & professional. They make you feel at home when you walk through the door.

Always a professional / efficient service experience

Great Experience and highly recommended. Awesome and effortless transition into our next vehicle....

Tyler Rust is truly the one to Trust! Trust Kia! What an amazing experience!

Worked with Ryan today to get a new K5 GT. He worked really hard to get me what I was looking for at the price I was looking for. Go see him!

The Taylor Kia of hermitage is excellent ! They were super fast on my routine maintenance and are always incredibly pleasant! I highly recommend their services !

Friendly, fast and good work :😊

The Service Department staff is always friendly and I feel very comfortable bringing our vehicles here.

Anthony was amazing! He made the entire experience easy and enjoyable. Anthony hand delivered the paperwork and then personally drove the car to my house. Best car expensive yet!! Thank you, Anthony!!

Josh and Kyle went above and beyond to help me in any way, shape, or form with my payments. Were very nice, professional and courteous ! I would definitely buy another car from Taylor Chevy of Hermitage.

No hassle in and out oil change

Very friendly service staff!! They always does such a great job!

Ralph Rarcuri was the man!!!! He and the dealership did a tremendous job and created a very efficient car-buying experience! You can tell that they respect the customer tremendously. I have been to other dealerships in recent days and this experience was the best one. I hope to be back again one day! Thank you all so much!!!

Everyone was mega nice especially Becky, Cody and Oak. The place was very clean and bright, I received a great deal and it was just a really great car buying experience.

The services here are just perfect. Very professional and i highly recommend Taylor Toyota for the services they offer. Happy to have had my maintenance done here.

Kia is definitely the best place to go! They went above and beyond to help me get a car and they were overall just really great people. I look forward to continuing my business here

Great experience. Aaron was super patient and knowledgeable and worked with us to meet our needs.

Very polite and fast service prices are very good.thank you Taylor kia of Boardman

I purchased a used car from another kia dealer, only because Matt Taylor did have what I was looking for at the time. 15 days after purchase it wouldn't run. I called Matt Taylor. Todd and Zackery both helped me get it towed in, checked out and fixed. I was kept informed. everyone was so nice, professional. and fast! I can't say thank you enough

Service was fast and excellent. Kept me informed!

good salesman, friendly staff, quick experience

Quick and professional service!

Great place. I recommend Jennifer in sales! She is awesome!

Wonderful experience today with Malory and the financial lady Ivy today! Done everything to get us approved and work with us. Very friendly as well!!

Need or want a car, go to Matt Taylor Kia, and see Aaron. Very friendly, helpful, and will work with you and not against you.

The Staff is friendly and accommodating! You feel like family, and don’t mind spending your money there because they treat you fair. 👍🏻🚙

Efficient, courteous, knowledgeable, professional, and excellent sales team.

Everyone was very helpful salesman Bill was great

Customer service Jennifer was great

The excellent customer service.

My husband and I had such a great experience buying our new Seltos at Taylor Kia. Bill Burns was wonderful to deal with. He fully explained all of the features for me and was patient as I learned. The entire team at Taylor was very nice to associate with. I highly recommend any one looking for a new car to visit here.

My wife and I had a fabulous experience buying our new Seltos on March 18. Our salesman Bill Burns was a tremendous help. I highly recommend the dealership for your new car needs. I hope to return later this year for a good used car.

Took my car fixed in timely manner and returned washed and clean

Great people good attitudes and they do really care about what's going on in your life

The service department is the best around

They always go above and beyond whenever we’ve taken our vehicle in for service. Todd always works with us.

everyone is kind and helpful.did great job my car when worked on did not have grease on seat which did happen other places.thank you guys

Love my new kia forte! Bob was extremely helpful and patient with me. Would definitely recommend!

I had a great experience! The whole process was surprisingly quick and efficient. Ryan Grata was great to work with. I would definitely come back and buy another vehicle with him

I had a great experience! would recommend 100%!

I made a decent drive to Matt Taylor Kia after having an unpleasant experience at my local dealership. I was pleasantly surprised. I felt like they went above and beyond with every customer present during the time I was there. The waiting area was inviting and comfortable. I give their communication skills an A+ and they were all very personable. Thank you to the staff at Matt Taylor Kia for treating a loyal customer the way they should be treated!

I got my car here and Kevin made the whole thing smooth and less overwhelming.

Everyone was very nice. They wanted to make sure I was satisfied with everything.

Friendly people great service

I worked with Aaron and Brandon they had very excellent customer service, they were very accommodating and overall did an amazing job with me.

A wonderful experience at Taylor Toyota of Hermitage! Great customer service and communication. I appreciate all of the help! My family is already in love with our new Sienna!

I ran over after work at 4 pm , not thinking I would be driving home with a new car that night. I was very impressed by the Kia Seltos not to mention the Kia salesman that was very knowledgeable about the car . Usually salesman are over zealous and all they see are sale$ when a customer comes thru the door... this salesman ( TOO TALL) was calm..pleasant and friendly while still being a very knowledgeable professional... I drove a new car home that evening . Thank you so much Taylor Kia of Boardman.

Tyler Robertson was so easy to work with and Patrick in financing was so helpful. I got the vehicle I went in for and I am very pleased.

Service appointment was taking care of in a professional and timely manner. I was actually an hour early and they took me anyway. Takes awhile to get a maintenance service check done but it's well worth it they were very thorough and told me exactly what the car needed so I can budget it. Never any trouble from anybody at Taylor Kia service. Professional and friendly.

Bill was wonderful to deal with. He kept working to get us the best deal possible. We love our new Sorento!

Friendly, courteous and thorough!

I recommend the service department . They are very polite and considerate

great staff they work with and don't pressure you in to anything your not comfortable with and yes i do recommend to anyone looking for good deals

I just recently went to Matt Taylor Kia of Lancaster to get my first car. I was shopping for weeks on end and found no other place i was comfortable buying from. Me and my grandmother were working with Josh, I got the car I was originally wanting and all in my price range. The staff made me feel comfortable with my decision to buy the car and made us feel at home, they stayed over time and really took their time to assure I was getting the best service, and it was. Will definitely be coming back!

There for service. Quick and concise. Reasonably priced.

Bill Burns was so helpful and friendly! Made my first time leasing so easy!

What a wonderful experience servicing my car today! Very friendly and courteous. They even washed my car!!!

Great Dealership. Salesman Ridge, sales manager Derek, and Finance specialist Brian were all great. Communication, which is always important, was great between all of them. I will definitely be staying with Them for all my future car purchases.

Taylor Kia was fantastic to do business with. Bill Burns took great care of me and worked hard to make the deal happen. I had three vehicles to choose from and three different dealers. My decision was coming down to who gave the best deal of the day and Taylor Kia was the winner. The facility is very clean, modern, and customer friendly. Highly recommended if you are looking to purchase a vehicle.

We had a wonderful experience buying a new Seltos from Taylor kia in Boardman, I loved we were able to walk the lot, test drive a few cars before we decided with no pressure at all from the sales staff. Dan Micheal was very nice and understanding of all our wants that we were looking out for! Thank you so much!

I really liked the personal attention by the service consultant and was impressed by there social protocol!! Got in early for my scheduled appointment which was a plus!! I would recommend Kia of Boardman for all your vehicle services!!

I have been dealing with Taylor Kia for 10 years now, they have done nothing but go above and beyond to make sure I am always taken care of. Bill Burns is an amazing salesman and made sure I got the car and payment I wanted! I would highly recommend buying or leasing a car fromthem!! Very happy and satisfied customer. I will always give them my business!

Excellent customer service. Ryan Smith and Brian Bragg busted their butts to get us in the SUV we wanted at the price we asked for! Thanks guys!!!!

Always very nice and patient.

Very thorough and courteous. Took the extra time to go over all the bells and whistles. Ridge is a great salesman to deal with.

Very friendly professional and timely service a great place to service your car

It took longer than they told me, but they made up for it by letting me use a rental car and keep it till the next day.

Great Service by April and Derrick

Very friendly!! Anthony R. Was amazing, and attentive to my needs. Got a great deal today, I’ll be back when it’s time to upgrade! 😊

Our salesman went above and beyond! The dealership closed at six so we did not expect to buy, just look and come back. He and the finance officer stayed till almost 9:00 to get us into our new car. They were more than great!

This was my first time working with Kia and I am very impressed by the professionalism and effort to ensure the customer gets what they want without breaking the bank. Bill Burns was the salesman we worked with and he went above and beyond to ensure we got a nice car! He was patient, understood howmuch we were willing to pay each month and made it happen! Thank you so much Bill I will definitely send business your way ☺️ and I will be back!!

Friendly and professional staff

my granddaughter and I had a great car buying experience at Matt Taylor Kia of Lancaster. Our sales person was Josh and he was totally awesome! All of the staff were very nice and made us feel very comfortable. My granddaughter got the car she had been wanting at a great price and all with excellent service! thank you to all the staff at Matt Taylor Kia! You Rock!

I believe it was Steve who helped me and my fiancé get our perfect family car. He was really nice and easy going! He helped us get a good deal that was in our budget. He really helped us find the car that fits our needs. Overall, we had an amazing experience thanks Steve :)

Had a great experience once again!! Tyler helped us out and get me what I wanted definitely recommend

Anthony made our buying experience absolutely seamless. He was attentive and answered all of our questions. It was a great experience!

Ryan Snyder made purchasing a vehicle quick and easy. Best car buying experience I’ve had ! If you’re in the market for a new vehicle go see Ryan Snyder .

Very friendly, efficient and helpful!

Great service, very friendly and a nice quiet waiting area! We love our Toyota!

A wonderful experience at Taylor Toyota of Hermitage! Great customer service and communication. I appreciate all of the help! My family is already in love with our new Sienna!

Very courteous staff and excellent customer service.

Great people and great service!🚗

Great atmosphere greeted promptly Salesman very professional and polite knew what I wanted and delivered

I needed a car fast and they did a lot of work to get me into my car! I highly recommend them. Staff were super friendly and helpful!!

I have purchased both of my vehicles from Taylor Kia I really like Kia s I was really surprised how much replacement key fob and programming cost but computerized vehicles the cost can be pricey I would purchase another vehicle from Boardman Taylor Kia definitely

We had a great experience at Matt taylor Kia. Our experience was smooth and easy because of our awesome salesperson, Alec. He made us feel comfortable and apart of the Matt taylor Kia family right away. Keila was also great! We left very happy with our new 2017 Kia Forte.

Great team that worked late to get the deal done. Love my new car -and it was an easy experience. Thanks Aaron!

Great service.Everyone was very pleasant.

It was an awesome experience. I went through Jen Iser for my brand new Kia K5. She was very helpful and the manager was awesome with staying at my budget. He helped me find the best car for the right price. I highly recommend. Thank you Matt Taylor Kia!

Great service.Everyone was very pleasant.

The service was amazing..not only did they service me but they gave me feed back on what’s going on with my vehicle..thank you Taylor Kia

Ryan Smith is an awesome salesman !! I would recommend him to anyone to buy a car from !!

picked up vehicle for oil change and returned it. Evan called and let me know Car wash wash down and I was in neighborhood so they offered to wash it.

Arron was awesome!! Will definitely be back!!