everything is great, never a problem. I have bought 2 vehicles there, I do highly recommend them, and I get excellent service work done, Todd the service manager always treats me great.

Good deals, quick service.

Quick easy and convenient service!

Fantastic service department!!! I was in and out very quickly and, when I left, my vehicle was it perfect condition. I was treated with kindness through every step of the process. Couldn’t be happier.

Aaron Germann is an excellent salesman!!! I walked in without a car and left with one, he surely put a smile on my face!! Amazing customer service, always keeps you updated and on top of it they have the coolest little cafe area!! Thank you A-A-RON!!!!

Very nice people up there to deal with

I had a great experience at Taylor Kia. Bill Burns went above and beyond to assist me. I will recommend Taylor Kia to my friends and family. Thank you for a great experience.

Aaron was very knowledgeable and very patient. I very demanding on negotiating. He took it in stride . Highly recommend Aaron

Derrick listened to my needs and worked hard to meet them with a friendly and courteous demeanor!

They were awesome and appreciate all the hard work to get us a vehicle that better suits us.

I cannot stress how great the people here are! My wife bought a car from Bill Burns 4 weeks ago! I had a great experience along side her that I just went back today to purchase a new kia myself. I had the pleasure of working with Bart Goble and finance manager Brian. Bart was absolutely amazing as was Brain. Bill actually talked to Brian and was able to help me get a lower payment than anticipated with a great extended warranty. I would recommend EVERYONE to come work with the amazing team there at Taylor Kia.

Very friendly and detail oriented.

Thanks to Bill Burns I was able to drive off the lot in my new 2020 Kia Forte with no problem! He worked hard to get me what I wanted! Thank you so much Bill! You’re the BEST!!!🤗

Always have great service from MT Kia - I love my 2020 Sportage!

The parts department is second to none in service and very knowledgeable about the parts they sell and install, also very friendly staff.

Made the car buying process easy, even though it was my first time buying a new car off a lot.

We had a great experience dealing with Jimmy! He was so friendly, helpful, knowledgeable, and made the whole experience fun. He was not about pressuring us, and made sure we were comfortable and at ease the whole time. He took great care of us. I am so glad we drove to Hermitage to shop for a car. I will only be coming back and working with him for my future cars. Thanks Jimmy!

I cannot stress how great the people here are! My wife bought a car from Bill Burns 4 weeks ago! I had a great experience along side her that I just went back today to purchase a new kia myself. I had the pleasure of working with Bart Goble and finance manager Brian. Bart was absolutely amazing as was Brain. Bill actually talked to Brian and was able to help me get a lower payment than anticipated with a great extended warranty. I would recommend EVERYONE to come work with the amazing team there at Taylor Kia.

This Dealership is the REAL DEAL!!!Alec Alksnis was able to provide my dream of owning a 2020 Cadenza Limited. He is very professional and makes the Car buying process fun and exciting. I will be buying another car from Alec in the future.Keila Kline made the Financial Paperwork very easy and quick

Phenomenal experience. Everyone that I worked with at this dealership held amazing professional standards. Beginning with answering all my questions, finding the right vehicle for me, customizing to my requests and taking all safety protocols seriously. I live in Cleveland OH and use this dealership because of how they treat their consumer. Pass by any other Kia dealership and stop here. Ask for anyone...they are all great. Thanks again for all you did to get me into my new car Best Bill

Great service fair price washed and vacuumed my car. Done on time

I have always had wonderful help with the sales staff and the service team at Taylor Kia of Boardman...

sales department and fiance were great detail department not so good had to get interior done had marks on headliner carpet in hatch area had to be sweeped and shampooed

Great to work with for purchasing vehicles as well as the service department. Fast, friendly and honest. We highly recommend Matt Taylor Kia.

Service crew is polite & accommodating. Lounge is comfortable. Very pleasant to wait for oil change. I left with a freshly washed Sorento. Thanks

Overall great experience. Been a loyal Kia customer for years... just a few bumps in the road due to covid19. Aaron was a down to earth good guy/salesman .. Love my seltos and give kudos to Aaron for putting up with my daughter during her first big life purchase ! 😂

Phenomenal car buying experience. Zero pressure. I basically picked the car I wanted and signed some papers and drove home. Ridge was awesome!

Very good service and fast

Walked in not really knowing what I wanted. James got us an amazing deal on a new Sorento! He's friendly and understanding of a lot of situations. He'll definitely work to get you a great deal!

Stopped in just to look at options we had for a used car, and after careful consideration and weighing our loan options we walked away with a no fuss, brand new 2020 Sorento, which is everything we wanted and more. James was very helpful throughout the whole process.

Bill Burns was super friendly and very helpful! Found the car I was looking for at a great price and I couldn’t be happier with my experience!

Great staff to work with! Ridge and Pat were awesome! Happy with the purchase!

Very friendly and helpful

Doug is great!!! I went into Matt Taylor and explained what I wanted. Doug and James worked on my deal until I was completely satisfied! This makes like the 6th Kia that we have purchased from Matt Taylor. Between Doug, James and Todd in service department I will continue to purchase and have my cars serviced at Matt Taylor Kia!

Chance was awesome!! He helped us find the perfect car, and stayed after 2 hours to make sure we were taken care of. He even detailed the car since no one was there to do it, and I must say he did a fantastic job! Definitely will be back in the future!

This is my second purchase from Taylor Kia of boardman and the team there was amazing, fast and James “Too Tall” made sure I got into exactly what I was looking for. I am loving my new seltos 😊 thank you again!

This dealership is totally on the ball. First off they had a great deal on my choice of car... then they went above and beyond to get my loan approval. If you want a good deal.and great service this is your best choice.

Staff is friendly, helpful & efficient!

Loved working with Justin No pressure of a sale let us take our time until we found the Perfect vehicle for our family.

I had my first service on my 2020 Soul. The staff was friendly, professional and efficient and I was on my way in about an hour. Highly recommended!

James was great and helped us get into a brand new Sorento! They're so understanding and nice!

Friendly staff, good atmosphere, and big selection of cars! Bill Burns helped me find the car I was looking for at a great price! Definitely recommend!

service is second to none as well as the coffee and snacks. popcorn is popped to perfection

Lots of cars to choose from and the staff was friendly. We found a good car at the right price.

They work with u to help get the best rates, deals, price and rebates!

Very good service, and professional environment.

Great Experience and Great Deals from Derek Gainey! First new car and the process couldn’t have been smoother!

My wife and I had an excellent experience with Taylor Kia of Boardman. James Chismark was very polite to us and offered us great service and made our buying experience a great one. James got us in a reliable and safe vehicle for our family. James was upfront with us that left no surprises in the end. Great staff and great vehicles that I will be very much telling family and friends about. Thank you again James Chismark for the great experience.

Was a very pleasant experience and Ridge was very accommodating.said I could call him at anytime concerning my KIA Soul .

Very easy and friendly car buying experience!

The staff at Matt Taylor is literally like family to us. Everyone is always so quick to make sure we're comfortable and see if the kids want snacks! And they always have our best interest in mind. The service department is fast and experienced! I will always buy my cars from Matt Taylor.

Excellent customer service!!!

Very professional and friendly staff

Very good service, and professional environment.

Very easy and friendly car buying experience!

Great job in and out very professional

The friendliest, easiest and quickest way to by a car! Highly recommend!

Friendly, quick service!!

Friendly and quick service

Great Experience and Great Deals from Derek Gainey! First new car and the process couldn’t have been smoother!

My wife and I had an excellent experience with Taylor Kia of Boardman. James Chismark was very polite to us and offered us great service and made our buying experience a great one. James got us in a reliable and safe vehicle for our family. James was upfront with us that left no surprises in the end. Great staff and great vehicles that I will be very much telling family and friends about. Thank you again James Chismark for the great experience.

Got another service done by them. always professional and never try to sell you what you don't need. Fair prices and nice personnel.

Was a very pleasant experience and Ridge was very accommodating.said I could call him at anytime concerning my KIA Soul .

Nice professional staff great price on trade in and new soul. I would definitely recommend Matt Taylor Kia.

there are very professional and I might sales person Ridge took the time to go over everything with me and make sure I was happy with my choice thank you

Bill Burns was outstanding in helping my wife and I toward a prudent decision on our selection of vehicle, as well as the best means of financing our choice. It was a relaxed environment, and I was very happy with the entire experience. Our next vehicle purchase will definitely be made from Taylor Kia of Boardman, and with Bill! Thank You!! Bill and Debbie Palma.

Just bought a new Silverado. Couldn’t have been a more smooth process! It took less than two hours from start to finish, that includes signing my paperwork!!

Mr. Too Tall provided me with a perfect car buying experience. Everything was smooth from start to finish and properly socially distanced. I could not be happier with him and the dealership. Thanks again!

Great customer service. Great experience buying a car. Aaron is upfront and helpful. Definitely recommend Kia.

Recently purchased my 2017 Jeep Compass off of Bill Burns at Taylor Kia of Boardman. Let me tell you, buying a car off of Bill was a no brainer. I have worked with a other car salesman while shopping for this purchase. I did not feel pressured once by Bill. I also work in sales and I praise Bill for building that relationship with me has he helped and walked me right into the Compass.

Quickly solved an ongoing problem with my Kia Soul. Great communication during the process. Also nice to see someone cleaning and sanitizing the waiting area while I was there.

We walked in to speak with our friend April, kind of searching for advice, and within 3 hours we left with a brand new 2020 Kia Optima. I am more than pleased with Taylor Kia and their staff. Very friendly, Very professional, and by far my best experience at a dealership.

Thank you to Derek Gainey for the awesome service!

Derik was awesome! Thank you so much!!

Chance Knight and the rest of Matt Taylor Kia made us feel very comfortable buying a car from them! Super helpful and flexible with times! I would highly recommend and will be returning for future purchases! Thanks Matt Taylor team! We appreciate you!

Excellent service department.

I love my new KIA Sportage and I'm happy,awesome customer service,best place to get a Kia.

Absolutely the BEST car buying experience!! I LOVE my Kia Seltos!!! I would definitely reccomend Matt Taylor Kia!!

Always great service at Matt Taylor. Todd is very helpful and knowledgeable.

John Kephart was a no-pressure salesman who was wonderful to work with. No games, no long hours of waiting, and he told the truth. This was the most pleasant car buying experience we have ever had. The dealership was very clean. Another salesman came over and helped us with some information.All in all, I would definitely recommend John and Taylor Kia of Hermitage.PS: They wore masks and had equipment out to sterilize the counters, etc. because of Covid.

I am impressed by their great service and desire to help my van that limped in for service. Its running great again! Thanks Taylor KIA!

They have an excellent staff! So friendly and they help you out with anything you need! I strongly recommend Taylor Kia of Hermitage!

I was treated very well during my whole experience at the dealership, and I believe everything went very well and was very fair.

I had an amazing experience buying my first car. They took care of me and all my concerns. I had a minor concern after I drove my car off the lot and they were so kind and understanding. They fixed my concern as soon as possible. I would recommend this place.

Just bought a new Silverado. Couldn’t have been a more smooth process! It took less than two hours from start to finish, that includes signing my paperwork!!

Every thing ! So pleasant to deal with . When I went looking for a car - they did NOT pressure me into buying something, they even stayed after closing to help us. Another great thing is they picked my car up for service at my job, that was so nice . I do recommend them !

our salesman Ryan Smith was very nice and friendly I explained what I wanted for my granddaughter and he found her the best deal for her she loves her new car her KIA SOUL thanks for all your help with the sale of the car the insurance she is so excited thanks so much

Recently purchased my 2017 Jeep Compass off of Bill Burns at Taylor Kia of Boardman. Let me tell you, buying a car off of Bill was a no brainer. I have worked with a other car salesman while shopping for this purchase. I did not feel pressured once by Bill. I also work in sales and I praise Bill for building that relationship with me has he helped and walked me right into the Compass.

Quickly solved an ongoing problem with my Kia Soul. Great communication during the process. Also nice to see someone cleaning and sanitizing the waiting area while I was there.

We walked in to speak with our friend April, kind of searching for advice, and within 3 hours we left with a brand new 2020 Kia Optima. I am more than pleased with Taylor Kia and their staff. Very friendly, Very professional, and by far my best experience at a dealership.

Thank you to Derek Gainey for the awesome service!

Derik was awesome! Thank you so much!!

Chance Knight and the rest of Matt Taylor Kia made us feel very comfortable buying a car from them! Super helpful and flexible with times! I would highly recommend and will be returning for future purchases! Thanks Matt Taylor team! We appreciate you!

Excellent service department.

I love my new KIA Sportage and I'm happy,awesome customer service,best place to get a Kia.

Absolutely the BEST car buying experience!! I LOVE my Kia Seltos!!! I would definitely reccomend Matt Taylor Kia!!

Always great service at Matt Taylor. Todd is very helpful and knowledgeable.

Could not put gas in my car and they fixed it! They take good care of you!

Quick service, reasonable prices, friendly crew. I drive 30 minutes from Columbus to Lancaster to service my Kia Sorento SUV. I won't go anywhere else. I am a loyal repeat customer. Matt Taylor Kia sold me a vehicle when no one else would. And in a few years my next vehicle will be purchased here as well

Always and I mean always great service department. Todd Fox is such a great asset to your dealership. Thanks for always treating me with respect and a welcoming feeling!

I am impressed by their great service and desire to help my van that limped in for service. Its running great again! Thanks Taylor KIA!

They have an excellent staff! So friendly and they help you out with anything you need! I strongly recommend Taylor Kia of Hermitage!

I was treated very well during my whole experience at the dealership, and I believe everything went very well and was very fair.

I had an amazing experience buying my first car. They took care of me and all my concerns. I had a minor concern after I drove my car off the lot and they were so kind and understanding. They fixed my concern as soon as possible. I would recommend this place.

First time in for maintenance, since purchasing my car, in December. Great service and friendly service advisors

I had an amazing experience buying my 2020 Soul! Doug was super helpful and knowledgeable about getting me into the car I wanted for the price I wanted. Everyone was super friendly and so patient and understanding. Thanks again so much, I LOVE my car! ☺️

very satisfied with the service work that was done to my vehicle I would recommend it to everybody

the way the staff treated my family was awsome

Very professional and kind, thanks to Scott and the other gentleman that assisted me today it was truly a pleasure meeting each of you.

bill was absolutely amazing with us he got us into a beautiful Chrysler Pacifica that I love if you need a new vehicle go see him

Very clean and professional

service dept is great. friendly and thorough.

I had a wonderful experience here! Not the back and forth deals for hours, or anything close to it. Alec was great to work with and took his time making sure all my questions and concerns were take care of. Finance department was well organized and took no time to complete! So glad it was kind of an accident that I stopped there earlier this week! 💙

Could not put gas in my car and they fixed it! They take good care of you!

Quick service, reasonable prices, friendly crew. I drive 30 minutes from Columbus to Lancaster to service my Kia Sorento SUV. I won't go anywhere else. I am a loyal repeat customer. Matt Taylor Kia sold me a vehicle when no one else would. And in a few years my next vehicle will be purchased here as well

Always and I mean always great service department. Todd Fox is such a great asset to your dealership. Thanks for always treating me with respect and a welcoming feeling!

Always upfront and trustworthy. Great service center and if you’re looking to buy ask for Heather

Great service, there's a nice waiting area to get some office work done if needed.

Me and my wife was first visited at the door by a friendly sales agent named Brandon. Brandon and Jim helped us get the best deal on our buying experience on a new car. Thank you for making this a enjoyable experience.

First time in for maintenance, since purchasing my car, in December. Great service and friendly service advisors

Great service! Friendly service personnel! Always on time.

Awesome!! Fast, friendly, and professional. Nice job, keep it up!

James Chismark was great and very professional! He was covid-conscious and treated us with care! Thank you James!

I just worked with Bill Burns and he is amazing! Just got my new Acadia 🤗🤗

As always, I had quick and breezy shopping experience! This is my 3rd KIA vehicle and I will continue to shop with them, so long as their great selection of vehicles continues to fit our needs. Bill Burns was an excellent salesperson, the transaction was simple and quick! Much appreciated. - The Gillins Family

This was my first time ever leasing a car, Derek was extremely helpful and helped me weigh my options. I had such a great experience at Taylor Kia and I am so happy with my lease!

Good salesman really helped me out. :)

Mr. Chismark went way above and beyond in finding a vehicle for me that fit just perfectly for what I was searching for. I would definitely buy again in the future!

Me and my wife was first visited at the door by a friendly sales agent named Brandon. Brandon and Jim helped us get the best deal on our buying experience on a new car. Thank you for making this a enjoyable experience.

Thank you for the great customer service.

Always upfront and trustworthy. Great service center and if you’re looking to buy ask for Heather

Great service, there's a nice waiting area to get some office work done if needed.

This was my first scheduled maintenance visit with my new car. I chose Hermitage this time instead of going to Boardman just so I could continue to see Jerry Fye. He’s the best! I love my Kia Soul & the Taylor group.

First Mick was an amazing help in my car purchase. Very helpful and listened and had a great personality and kept tabs with me every step of the way which was great. However had a bad experience at first but they did work to correct it. Now to see over time if they stand behind there customers. I will update later.

Best dealership I’ve ever been too. Very easy to negotiate. Bought 2 brand new KIA vehicles! 2020 KIA Sedona EX 2020 KIA Sportage LX AWD THEY ARE BOTH AMAZING! Thank you so much.

This was my first scheduled maintenance visit with my new car. I chose Hermitage this time instead of going to Boardman just so I could continue to see Jerry Fye. He’s the best! I love my Kia Soul & the Taylor group.

Taylor Toyota of Hermitage made a very stressful process completely stress free!!!!!! Will go back!

My Tacoma, surely takes a beating on my hunting and fishing trips, but Taylor keeps it going.

Most of the deal done over telephone, Jim Franklin was great to deal with and finance manager was too.

Mark and the service team are great! Easy to work with and I never had a bad experience. I wouldn't take my vehicle to anyone else.

Adam and Bill were absolutely phenomenal to work with. I set an appointment ahead of time. Adam has the car ready to test drive as soon as I got there. They made the buying process extremely seamless and I would highly recommend.

Great service! Friendly service personnel! Always on time.

Awesome!! Fast, friendly, and professional. Nice job, keep it up!

The repair went very well. They showed me what had happened and how to avoid it in the future. And it was done quickly.

Had a wonderful experience, Anthony was so helpful at helping us find the perfect new SUV!! He took his time, didnt rush us, and even stay after hours to go over the car with us! Will definitely return!

I just worked with Bill Burns and he is amazing! Just got my new Acadia 🤗🤗

Excellent service

Very excellent service and knowledge. Very personable it was a pleasure doing business with Bart and Kia. Thank you!!

Bill Burns was great! Sold me my first new car! Thank you so much!

As always, I had quick and breezy shopping experience! This is my 3rd KIA vehicle and I will continue to shop with them, so long as their great selection of vehicles continues to fit our needs. Bill Burns was an excellent salesperson, the transaction was simple and quick! Much appreciated. - The Gillins Family