Taylor Kia has a great sales rep. I wasn’t sure what I wanted when I went in and 1 hour later I walked out with a brand new Kia Forte GT! Everyone was responsive and answered all my questions. Definitely recommend!

What a great experience a-a German helpful an no pressure picking our new telluride a excellent service from all helping though the steps. Thanks again Kia

Thank you to the the Service Manager, Sarah. She went above and beyond to get our taken care of. Great service!

I was not a believer in Kia, but with the service of the staff was excellent. Then the warranty was the point that put me in the positive side. That when we decided to buy the 2020 Sorento

Friendly & Fast!

⭐️⭐️⭐️⭐️⭐️ I had the greatest experience working with Bill Burns. He was very insightful about the style and size of car I was after. He was the most friendly and easy going salesmen I’ve worked with while buying a car also he wasn’t pushy nor did he try to get me into something out of my price range. The financing agent I worked was just the same. I definitely suggest stopping at Taylor Kia if you’re in the market for a vehicle. ⭐️⭐️⭐️⭐️⭐️

I absolutely love this place and the staff. After initially thinking I wouldn't be able to purchase a vehicle Bill Burns called me and told me I was able to get into a 2021 Forte. My visit was quick and informative and he made sure I was completely satisfied with everything. I also had the pleasure of dealing with Patrick Buckley for financing and he was able to get me a better rate after finances changed. I will definitely be back with this service.

Josh was my service tech and he did a wonderful job, Brandon was my service advisor and explained everything in detail. I’ve never had service this great at Taylor Kia before.

Everyone was super nice and speedy. I was able to get in and out in just under 2 hours, the staff was very knowledgeable and I’d recommend Matt Taylor Kia to anyone looking to buy a car!

Wonderful experience as usual!

Came in for an oil change. Appt at 9. I was driving away at 9:30. Couldn’t be happier with their service writers. Polite, efficient and fast. They included my brake pad depth. Thank you, Kia of Hermitage!!

They were quick, friendly and accurate 😃

Went out of there way to help me. Fast quick & quality service.

Fast and friendly service.

I love my new Kia Sorrento. Took it in for my first oil change yesterday. They tried to charge me for it when the first 2 were free under my agreement. Then I got in my car to leave there was mud all over my floor mat. It was spotless when I dropped it off!!! Also, they didn’t reset the computer after the oil change! Hope the next oil change is better. I do love the vehicle though.

Dan in service always takes good care of every vehicle I drop off. He always checks with me if something extra(repair) is needed. I trust his judgement, he has never led me astray.

Kia performed a winter check on our Sorrento as a courtesy with no charge. I did not expect that- thank you Taylor Kia

Great people to deal with. Quality service at very quick time.

Attendants were very friendly .Overall the shop and waiting area were very clean. My oil change fluid refill, tire check and all over inspection of the car were done in a timely manor . I was very happy and will keep coming back for all my Kia needs. Thank you

Dallas was a wonderful salesman. He was straight to the point and very honest with me about any question I had to ask. Highly recommend him if you’re going to buy a new vehicle!

Such a great dealership to work with, they made everything easy and let me explore my options. There was no pressuring me to get something specific which made the experience awesome! Big thanks to Bob Elliott for dealing with me and my bank to make sure I got the car I wanted! Highly suggest going there and I’ll be back the next time I need a car!

Taylor Toyota of Hermitage is the best. We purchased our 2020 Toyota Tundra TRD Pro from there and we are extremely happy with their entire process. Chuck Eddy is their GM and he absolutely top notch. Five stars and would recommend to others.

Best experience buying a car yet. I hope you don't get in to any trouble for everything you've helped with Rich! Thanks again!

Very good!! My Equinox has some features that I am not accustome to but your staff have explained them to me. Love my Equinox best car I have had. Dave Hofing

Mr. Snyder is a great person and a great salesman. He is so easy to talk to, makes his customers very comfortable and becomes not only your sales person, but a sincere friend. After meeting and dealing with him, I’d recommend him to anyone buying or leasing a car.

confident, friendly staffing. I always enjoy going there.

friendly and fast service.

oil change and service in under an hour. service explained by tecnition

I absolutely love my new Kia Forte from Taylor Kia of Boardman! Joe Bokros was great with helping my mom and I with this process! It was my very first car and he went out of his way to find and get me what I wanted. We highly recommend Taylor Kia of Boardman, and highly recommend Joe Bokros!-Kaylee Wright and Tricia Wright

i just got a 2020 kia sportage & dealt with Bill Burns, 100% recommend him!! he was awesome & got me exactly where i wanted to be with my price range, i didn’t feel like he was pressuring me into anything i didn’t want & listened to everything i wanted & gave me all of the information i needed! i couldn’t be happier with my purchase & i love my car!

Professional, courteous and timely. Just what you should expect from a car dealership

Knowledgeable sales people! Willing to work with you!

Sales and service staff always very helpful. Dealership is state of the art.

I recommend April Baker. she was such a good person, and very knowledgeable.

Called because had an oil leak (not caused by them) and they got me right in and fixed up!

I walked in and was greated by bill burns. I did not have a clue what I wanted to get but bill had helped me to get the best deal! Yesterday I went home with a new 2021 Kia Forte GT! I definitely recommend you see Bill Burns if you’re interested in getting a car

Purchased a 2021 Telluride with Anthony Robertson. Extremely helpful, very professional. Overall awesome experience and so happy with my new vehicle!

service was quick was in and out after oil.tire rotation and inspection of the rest of car.

Very fast and professional service....everything in waiting room was very clean an they made sure my car was very clean also....i really like these guys....i will be back many tines...

Got what we wanted as asked for, and with all the courtesy and prompt attention you would expect. Good job!

Great service fast and friendly

Great Experience and even more importantly Great purchase for our growing family! My husband and I worked with Bob and the manager that was very helpful and respectful! We walked into Taylor Kia of Hermitage interested in the Sorento and walked out with a brand new Sorento for a great price! On top of that a separate salesman gave us bottled water.

Service and staff at Taylor was professional, swift, pleasant and very much appreciated.

Great service, this is my second car with Taylor kia of boardman. thank you Anthony Robertson for everything!

I purchased a pre-owned 2019 Kia Forte and I cannot express how extremely happy I am with the service I received! Bill Burns was so helpful and super nice and did everything I was looking for! Everyone else who had helped me get my new car was amazing! I am very happy with my experience and thrilled to have a new car!

We were pleased with the service we received at Taylor Kia of Boardman with Bill Burns, Sales Professional. Bill listened, stayed in touch, was patient and never pushy.

Buying a car, ask for DanMichael great guy easy to deal with. The service dept is top notch, no hassle they let you know what’s wrong with your car and fix it in a prompt manner. Very satisfied customer here.

They have friendly and quick service!!!

Good company. Good cars. We’ve bought 3 so far

We were pleased with the service we received at Kia of Boardman. We especially want to thank Bill Burns, Sales Professional, who listened, stayed in touch, was patient and never pushy.

Service is good, the overall customer interaction is very good

I was not pressured. every thing was explained very well

Service and staff at Taylor was professional, swift, pleasant and very much appreciated.

The Service Department workers are friendly, kind & very informative. The waiting area is clean and excellent refreshments, Television for entertainment. Kia's thoughtfulness makes a visit for service pleasant with kind interactions.

Ivy was great. I told her what I was looking for. Within a week she found the exact car I wanted. Not only that, but they delivered it to me as well. Couldn’t have asked for better service. We’ll be making a return trip for the Telluride in the near future. Would definitely recommend.

Great people and try their hardest to make sure you leave in a new vehicle! Doug was absolutely wonderful in getting me into my brand new Kia! Will definitely be back and recommend them 100% Thank you Doug!

Great people and super service!

Great Customer Service, friendly staff, was in and out in no time!

Very friendly staff, great experience!

Thanks to Bill Burns I got to buy my first nice car. The process was simple and easy and I thank him and Kia for allowing me to buy an new car ✊🏽👍🏽.

This is my 4th car from Taylor KIA. Derek Gainey is awesome and very patient. He will answer any questions you have. He is the reason I keep coming back. I've had 3 Sorentos but this time I went with the KIA Seltos. I Love it!!. Overall great customer service here at Taylor KIA of Boardman.

Just bought 3rd car from Derek gainey. Happy camper

He is a really good guy he will make you happy

I have been a customer at Grata's for about 20 years. I have always found service to be top-notch and great customer service after the sale. I have dealt with sales associate Jim Tamber when acquiring new vehicles and he has been super in all phases.

Staff was GREAT!

My experience at Taylor Chevrolet of Hermitage was fantastic. I was able to receive an out the door price through texting. When I arrived at the dealership they were willing to price match another dealership, with absolutely zero hassle. 10/10 would recommend.

Taylor Kia of Hermitage staff were all friendly and helpful. Specifically, our salesman (Dallas) was a class act, straightforward and was great to work with. I would recommend Taylor Kia and Dallas Oliver. Went to buy a Nissan next door, stopped at Kia, talked to Dallas and he made it happen. Thanks for the help and a fair deal on our new Kia.

Service was quick and efficient but disappointed that my vehicle wasn’t washed following the service !

I was happy to work with Taylor Chevrolet in ending and then purchasing my lease car. I was disappointed in the increase in price of cars, but I realize that is not Taylor but GM that sets the prices. I love my Cruze and will enjoy owning it! Your sales people are the best!!!Carol Koch

I got in an out with excellent service. My hat goes off to them. Great service!!!!!!!

I had a very unique situation and Taylor Kia came to the rescue. Excellent sales associates, Finance Associates and Sales Managers. I drove almost two hours and they most definitely made it worth it!!! I live my Nee 2021 Seltos! I would recommend Taylor Kia to anyone! I will forever buy my vehicles at Taylor!

Excellent service with a positive attitude.

I have been a customer at Grata's for about 20 years. I have always found service to be top-notch and great customer service after the sale. I have dealt with sales associate Jim Tamber when acquiring new vehicles and he has been super in all phases.

great customer service from salesmen Matt & Scott!

Great place to buy a car .

Great service at Matt Taylor Kia of Lancaster

Ivy was great. I told her what I was looking for. Within a week she found the exact car I wanted. Not only that, but they delivered it to me as well. Couldn’t have asked for better service. We’ll be making a return trip for the Telluride in the near future. Would definitely recommend.

Steve worked with my husband and I for over a week. He even came over on his day off to answer all my husbands questions, which can be a lot. Everyone was very nice and had pop and snacks to eat.

Very friendly staff, great experience!

I went in to get my tires changed and they gave me the best deal with quality and cared about my service beyond their normal scope.

Service was quick and efficient but disappointed that my vehicle wasn’t washed following the service !

I was happy to work with Taylor Chevrolet in ending and then purchasing my lease car. I was disappointed in the increase in price of cars, but I realize that is not Taylor but GM that sets the prices. I love my Cruze and will enjoy owning it! Your sales people are the best!!!Carol Koch

Fast and very friendly service

Awesome customer service this past weekend 9/12/2020. Thanks to the Service Department.

The folks at Taylor are awesome went out of there way to get me going again and in times like thease I greatly appreciate it.

Trump 2020!!! Derek sold us our first new car. So if you need a car stop and see Derek.

Great Customer Service, friendly staff, was in and out in no time!

Staff was GREAT!

My experience at Taylor Chevrolet of Hermitage was fantastic. I was able to receive an out the door price through texting. When I arrived at the dealership they were willing to price match another dealership, with absolutely zero hassle. 10/10 would recommend.

Friendly, knowledgeable, honest. Very easy and fast please transaction. Would use again, highly recommend. Everyone from Alan the salesman to the delivery driver was great.

Very good experience from start to finish. Service writer was professional and mechanic left detailed notes of what was performed. I will be back to Taylor Chevrolet.

I got in an out with excellent service. My hat goes off to them. Great service!!!!!!!

Great service dept. The folks behind the counter are super helpful, and want to make sure that you will understand everything that is going on with your car. They may be a Kia dealership but all of the techs are very well rounded and experienced.

Salesmen were friendly and not pushy did all they could to meet my needs. Service department got me in out right away all very friendly.

Had my Sorento serviced today. I had to drop my car off due to some other appointments but they messaged me updates and called when it was done. Great details about all my service checks that were done and friendly and helpful staff. Thank you!

I had a great sales person and helped me a lot. I did notice few problems couple days of driving my vehicle but a phone call and they had me in gave me a rental car and fixed the issues. Everyone I came in contact with very polite and in the garage the people were very helpful answering my questions. Thank u

Went today for my first service experience after purchasing my Kia. The service people were efficient, explained two service recalls on my vehicle and I was in and out within an hour. Way to go!

I jist took my car in for service today. I was helped by Todd and he was extremely kind and helpful. I highly recommend this location and this service staff.

They stayed after closing to help me get a car.They are all nice. I would recommend them to all my friends.

No haggling- the price was the price - period

Awesome customer service this past weekend 9/12/2020. Thanks to the Service Department.

The folks at Taylor are awesome went out of there way to get me going again and in times like thease I greatly appreciate it.

I got the best car with the best price. They helped me with my first time financing and really made me feel welcomed as well as helped relieve the stress of first time car buying!

Did not buy my Kia from them so I have only had maintenance/service work done. I have always had a pleasant experience and find the employees helpful.

Thank you Taylor Kia and Jennifer M. for scheduling, check in, status update, transaction and arranging delivery to our home of our vehicle!

Derek was a BIG help with purchasing my 2021 Kia Forte !!

Bill burns got me a new car!! Go see Bill burns for your new car!!

My Taylor Kia experince, especially with help of James Chismark, was Great, Simple and non stressful!The process was opposite of my past experiences @ other dealerships and I appreciate that!Chismark's method of no stress, do what You need to for You and being open, honest and reasonable made my decision to purchase a new Kia from James Chismark @ Taylor Kia Boardman Easy!Thanks Taylor Kia & James for the process, You may have a longtime customer!

Just bought my 2nd car from Derek Gainey...great experience...great deal

Just bought my third car from Derek. Awesome car salesman. Thank you 😊

Salesman was knowledgeable, and good to work with.

Outstanding service and great staff! Ridge Awadallah and company were helpful and knowledgeable above and beyond what was expected! A great experience. Thank you!

Sam Ellis did a great job as a salesman. He wasn't pushy or too aggressive but he also didn't just sit there and do nothing. He was very personable and funny as well. He got me into the new 2021 K5 Gt and I couldn't be happier. I'm totally in love with my new car. Go see Sam for sure. Also Brian in finance was great too. All around great people and place to do business.

Great job. Will be happy when we pickup car.

Just purchased a 2020 Kia Sportage with April. I couldn’t have asked for a better experience with her! She was fantastic to work with and genuinely cared about what I was looking for. Also, the finance department (Brian) made everything simple and smooth. 10/10 would recommend and will be coming back in the future!

Trump 2020!!! Derek sold us our first new car. So if you need a car stop and see Derek.

The process was quick and easy! Everyone was friendly and helpful. Would recommend!

Got a great deal from Derek gainey

Quick service. Friendly staff. Smooth sailing, even in covid times

Your service attendant was very friendly,Professional and also as always. James Clark is the Best always ⭐️⭐️⭐️⭐️⭐️

Taylor Kia of Boardman was the most pleasant experience we have ever had buying a car. James Chismark worked tirelessly meeting our needs in the way of financing the vehicle and helping us find an SUV that met our families needs. Unexpectedly, we left the showroom in a 2017 Kia Sorrento.

Very courteous, quick and a complimentary car wash!

Thank you to Bill Burns and Taylor Kia for helping me lease a 2021 Kia Seltos. The whole process was great and super easy.

ive had 2 brand new cars from here and never had a bad experience. 2011 Kia soul and a 2019 kia soul, well my review changes... today I took my car in bc my blower fan was rattling. They told me it was a possible rodents nest and I refused service, took it home and bought a $10 grabber for nuts and stuck it in the housing. Pulled out a piece of their OEM filter and bam the rattling stopped. Mind you they changed me $100 for their "service" today...

Quick service, knowledgeable staff, clean waiting area and other areas. Very nice amenities for customers.

Always extremely helpful, kind, and professional! I love Matt Taylor KIA's Service Department and overall!

Best Salesman and. sll are very friendly, helpful and kind!

Jerry in service is fantastic and the techs are always quick and on point.

Great Service Fast Inspections. Thanks

Taylor Toyota always provides exceptional customer service!

Friendly, knowledgeable, honest. Very easy and fast please transaction. Would use again, highly recommend. Everyone from Alan the salesman to the delivery driver was great.

Very good experience from start to finish. Service writer was professional and mechanic left detailed notes of what was performed. I will be back to Taylor Chevrolet.

Great place

Awesome

quick service nice waiting room

We had a great experience and everyone was very helpful. Alan did a great job helping us and took really good care of us

Always fast and friendly! Brought my yard chair so I could sit outside while they changed my oil, they brought my keys to me when it was done!

First time I ever purchased a vehicle in 1 1/2 hours including the test drive. Very nice professional people to deal with.

Quick, comfortable and courteous. Purchased the vehicle at your dealership and have been happy with the car and the car services. Thank you. Have a great day & stay safe out there.

My visit was not that great... I expected to get in & out within 45min. for a simple oil change. When I called, they mentioned that my inspection was out.. I told them to go ahead & get it done. I know that it may take a minute due to actually not being scheduled for it. But- I was a little early. Got my car in & out within half hr. This trip was great!

8th car I purchased here and will keep come here first. Everyone there treats you like you are apart of the Taylor Kia family.

Always does the job done right and I’m a timely manner always satisfied with the service

Great place to buy a car, lounge area while getting your car serviced is the best I've ever been to. And now I can say it's a great place to work as well :)

Bought ANOTHER Sportage from Bill Burns at Taylor Kia of Boardman! Now my wife and I have His and Hers Sportages! I can't say enough good things about Taylor Kia AND Bill! Thanks!!!Wonderful people! Wonderful service! Every convenience is offered. They will take you to the mall or movies while they work on your vehicle, you can stay in their cafe and grab a hot dog and drink and work, or you can do what I did... grabbed a Coke, a bag of popcorn and watched TV! Lol

Got a new car here the sales team was awesome especially Joe Bokros he helped out alot and was very helpful in getting me in a new car

I just want to share how great this place is, found them through CarGurus and drove an hour to check them out. Bought a car the same day. My salesman James "Too Tall" Chrismark ll was really helpful in finding a car for me. I'd definitely recommend anyone whose looking for cars to go here!

Cool place. Nice dealers

Good experience over all. Our salesman Tyler was very nice and helpful. My only complaint is that the vehicle needed new tires. The manager would only approve 2 new tires. I would have liked to have had all 4 replaced. Other than that we like our new vehicle.

Excellent service. Easy to work with. Thanks Derek.

Quick, friendly service. Comfortable waiting area. Chris was super nice and kept me informed throughout my service.