Their excellent customer service and professional staff is what keeps me coming back! Onto my third car now from Kia and I wouldn’t choose another dealership! I worked with Ridge for my first two cars, I was sad to hear he wasn’t in new car sales anymore but happy to hear he moved up in the company! I worked with Tyler for my third car and he was amazing! Got me exactly what I wanted and needed! I love my Sorento and I think I’ll have this one for awhile! Thank you Kia for being amazing!

As soon as I walked into Taylor Kia of Boardman they were very friendly & accommodating to all my needs! James took the time to ask me what I wanted or needed in a new car. Searched for the car I wanted and gave me the best option! They care about their customers and really are great people.

Great service Nice people

The customer service keeps me coming back! It’s always a pleasant experience .

I was treated very well they were very professional and I couldn't be happier thank you to everyone that was involved ❤️ I highly recommend taor kia of boardman

Highly recommend Taylor Kia of Boardman and salesman James Chismark!

Bill at Taylor Kia was so helpful in getting me the exact car I had been looking for! The process was seamless and effortless. I absolutely love my new ride and was well taken care of from start to finish. I felt my business was valuable to the dealership and the financing process was a breeze.

Fantastic service and they don’t try to push you. Ryan was the absolute best! I went in with a pre-approval and he was determined to beat that approval. He asked what type of vehicle, price range, and payment amount we wanted to be in. He stuck to that and didn’t try to get us to go past what we wanted and even got us a better interest rate and lower payment. Will for sure be back when we are ready for our next vehicle!

I've had very good experiences there for the most part. Service is great and some of the sales people (Ryan) have been awesome to work with I've bought 2 cars from them and may buy another before I retire in the next few years.

Incredible experience from the sales floor to the finance manager…great place to do business! Highly recommend!

Good Service, No long wait.

The staff is very helpful and nice. The service department is very thorough. Would highly recommend Taylor Kia of Boardman.

We were very impressed with the service department but Kia in Boardman! Everyone was very friendly everything was exceptionally clean in the waiting area and our car was all nice and clean when it was given back to us! Definitely a pleasant experience

Awesome service. Ryan made buying the new vehicle quick and easy. Phil made the decision to buy easy too.

Very friendly and helpful staff pleasant experience

Great service!! Very fast too.

I want to thank Taylor Kia for righting a wrong. There team was excellent at fixing a problem I had with the car I purchased from them.

The service center and all the people that work there are so nice. I'm new to Kia. We will see how they act when I have a problem.

Friendly staff, good used car selections

A very comfortable environment. Monica Esenwein was such a help in getting me in a car.

The customer service department is a plus for me. I appreciate your kindness and professional skills. Thank you!

Kylin Hart worked with me we didn’t buy a car but the experience was great! I definitely recommend Taylor Chevrolet of Hermitage

Got approved for a my Chevy impala and had an excellent experience at Taylor Chevy working with Kylin Hart. He answered every question and was very helpful for my first time car buying!

Always great service and treated by friendly personnel

El buen trato que le dan al cliente

I have an issue with our current transaction

Very friendly and personable! Excellent service all around.

Sales manager Chris K was great to do business with for customer satisfaction. He comes highly recommended.

I used a sales person by the name of April who was excellent! She explained everything in detail and tried everything in her power to get the deal that I felt comfortable with. Also Bart salesperson is also of assistance and appreciated as well. Drove away with a Kia Forte that I absolutely love! This is my second car purchase through Taylor Kia of Boardman and I would recommend to anybody. Sales staff, service staff, Etc...are all wonderful!

Tyler Rust was a huge help to us on the purchase of our new car! He made the experience awesome by explaining everything to us and answering any questions we had. We will definitely be sending our friends and family to him!

We had a wonderful experience at Kia of Lancaster. The service department was quick and efficient. My son didn’t want to leave because they had a playroom and a popcorn machine. They also washed and vacuumed my van which made the experience amazing. I can’t wait to go back!

Had a great experience working with Steven on purchasing my new car very quick and was there to answer all of my questions I would recommend him to anyone in the market for a new car

Fair pricing and a good atmosphere. I’d buy here again.

Jason was great to work with. Took care of everything I needed to get my truck

Fantastic service, friendly staff. Got my truck in quickly for inspection and they did it in less than an hour. Truly professional people!

The service department was very nice and friendly. They were all very helpful during my visit and even tho it wasn’t the outcome I wanted they made me feel better and got everything worked out for me. The mechanic tried fixing my door handle without having to order parts but was unable so instead of charging me for looking at it they took that charge off and ordered parts to get it fixed another day. I really appreciate everything 😊

Excellent customer service and professional

I find the kindness of the service employee refreshing

As always, very pleasant experience. Had some hot chocolate while waiting.

I was in & out in an hour. Oil change, tires rotated, inside swept and outside washed(it sure did need a cleaning). Everyone was very pleasant. Loads of drinks & snacks too.

Was in and out in about an hour. Everyone was pleasant Very happy with Kia service. Even washed and vacuumed out my car for me

Friendly sales people and ease of financing.

Has a tire blowout and took it to the dealership and they got me a new tire. Had to wait the weekend for it but they were professional and kept me in the loop the whole way through.

Many options for the value

very fast and efficient.

The staff are really nice. Figuring out the problem with my car only took a couple hours.

wanted info on purchasing new kia, all sales personal were either having coffee or sitting at desk, after 15 minutes I left. Service dept was excellent. Thank you

Very nice pleasant to be there beautiful cars

Excellent service!! I had a great Kia sales rep helping of my purchase at Kia boardman!!

Great and courteous sales. Bart made everything easier. More like a friend than as a salesman. Definitely will be back in the future.

Service was quick and friendly

The service was excellent from everybody. They always go above and beyond while going through the car buying process with you. This is the 4th vehicle I have purchased from the dealership and the service continues getting better!!

Bill was awesome!

It was absolutely a wonderful buying experience. Super friendly staff and very knowledgeable.

Everyone is very helpful and they do a great job.

Waiting area definitely needs so tighten up a little more frequently.

Top notch customer service!

Yesterday I purchased a Kia Forte and had the best experience! The salesman Brian Bragg Was terrific, he explained everything, he was so helpful! He is very knowledgeable!

Walked in wanting to trade in two vehicles and walk out with two vehicles. Bill and Justin made that happen. They truly worked hard to make our dream happen.

Dealt with kylin very respectful young man. Help us very much to get my wife into a new model then what she had. Kylin was very helpful every stop of the process. He met everyone of our expectations and beyond 10-10 would recommend

Good service done quickly. Good waiting area as well.

Great customer service great sales getting me the car I loved

Searched all over the state for my girlfriend who wanted a new Kia, which by the way are amazing. Alec, Ivy and Melissa were all a huge help and went out of there way to get the deal we needed done. Truly appreciate the help from this dealership and really enjoyed how nice the facility was. The furniture was so comfortable, we could have sat there all day.

Courteous staff, would buy from them again in the future.

From my first contact with the dealership I was treated with respect for my time and for meeting my needs. Anthony was knowledgeable, patient and had a great sense of humor. He was willing to find answers about the vehicle that just arrived on the lot the day I bought it if he didn’t already have the needed information. The financing went very smoothly and overall the whole experience of buying a car- which I typically dread, was actually fun.

I worked with Brian Bragg in sales and he was so great! Not pressuring at all and really worked with me through the whole process to make sure that we got a deal done! (and the deal that I wanted!)

My check engine light came on while I was out of town, had it towed to Taylor Kia service department, they looked at it immediately and got me a car rental within an hour. The car was fixed the next day. They even washed my car for me. Great service and hospitality.

Everyone was efficient and polite! The service was great!

I worked with Anthony on the purchase of my Chevy Traverse. Anthony was very professional and terrific to work with. From the start, he wanted to make sure he understood what I was looking for and the budget I had in mind. Within a few days I was test driving and purchased the vehicle I was looking for. I would highly recommend Anthony to anyone looking for a true professional who really does care about the customer.

Everyone was friendly and efficient. Any waiting was kept to a minimum which I appreciate, because I'm usually on a tight schedule.

We purchased our second vehicle Jan 10th from Taylor Chevrolet. Anthony was knowledgeable, kind , professional and most importantly if was a quick organized sale. I didn’t have to be there for hours. Love my new Chevy Blazer and when we are ready for a new car we will be back to Taylor Chevrolet no doubt! Thank You Anthony and Taylor Chevrolet! Susie

Did a good job and in a resonable amount of time

Highly recommend Taylor Chevrolet and our awesome salesperson Beckie! Quick, easy process and Beckie found the perfect car for us.

Worked with Kylin Hart was a wonderful salesmen made sure me and my wife was happy with the vehicle do look forward to working with him again!

The sales rep and financial manager are both very kind and courteous, and it’s clear that they want what’s best for their customers. It was a lovely experience!

I had the best time buying a truck today. Kylin Hart was our sales consultant. Very professional, very attentive and very easy to deal with. No pressure just honest dealing. When I am ready for another vehicle my husband I will be looking for Kylin again. Oak Moser was great in the finance department as well.. Great Dealership all the way around!

Always great assistance and knowledge. Really recommend working with Scott Bickley if you get the opportunity to.

I learned alot from a very nice young lady. Alicia, hope i spelled it right, thank you for being patient, it meant alot, have a wonderful life, you are AWESOME!!!

Sarah the service manager was great , she payed attention to what I was saying, got my vehicle in and fixed all my issue, I bought the truck two weeks ago. Very good to all at kia of boardman. Keep up the good work

We needed service to our 2013 Kia Sorento. After reading service reviews we chose Taylor Kia of Boardman. We are so happy we did! Sarah did an amazing job helping us through the process and handling all the details with our warranty company in a flawless manner. All parts needed were in stock and we received our car back within 24 hours. Thank you for your great customer servic!

Very professional service department. Oil change, all fluids checked, and tires done in a very timely manner, as well as the car being washed and vacuum. I highly recommended Taylor KIA.

I would recommend Bill Burns and Taylor Kia. Not only was he able to beat competitors, he exceeded our expectations in financing and we left with exactly what we wanted, our Subaru. It was a pleasure to do business here.

Always great service and friendly staff!

I always receive great customer service. During this visit Thomas took care my appointment, he was nice and courteous.Edit: Ridge is my salesman, I've purchased three Kia's from Taylor of Boardman, Ridge has been my salesman the past two purchases. He's welcoming, thoruough, and always does whatever he can to get me the best deal.

Was very pleased with the service I received. Very prompt and polite. Kept me informed while service was being performed. No pressure to get other recommended services done.

Great staff and snacks in the waiting area.

Very knowledgeable and helpful staff. They do good job on my car always, I will definitely recommend them. They also have a good used car pricesthat beats the market

Very helpful. Even washed my car which is a plus in this weather. Thanks

I took my RAV4 in to get a tire rotation and I was due for inspection and they were nice enough to do it all at the same time very grateful thank you.

Great new car buying experience! Alec took very good care of us from the time we walked in the door until we drove off in our new Rio. He answered all of our questions and made sure we were comfortable with the whole experience. Everyone we came in contact with was very kind and knowledgeable.

Easy to make an appointment, very friendly staff, quick repair, and reasonable costs. I will definitely return!

The process was very easy. It took a total of 4 hours and we were out the door in a 2019 Chevy Trax. Big thanks to our salesperson Monica. She was very thorough and explained everything very efficiently. I will be going back to them for my next vehicle.

Helpful, knowledgeable, friendly, low pressure. See ya next time.

We had an appointment yesterday with Alec and it was by far our best experience we have ever had with purchasing a new vehicle. He was super kind and helpful and made the whole process easy for us. We never thought we would be driving away in a new 2022 Kia Sportage. It’s our first official family suv and we couldn’t be happier. We will definitely be coming back to see him for any future purchases.

Extremely friendly and communicated any issues.

I purchased my Sorento here 3 years ago and have continued to come for service because they are great to work with! Todd has always given great explanations and advice when I've had concerns or questions. I will gladly make the hour trip to work with him!

Alec, Melissa and Ivy we're all very friendly, very helpful. Thanks!

Pedro Garcia provided excellent service.

I had a great experience at Toyota hermitage came in and worked with the salesman Kylin he made the process very easy and stress free! Definitely was the right guy to work with after looking for months!

Did not buy a car but did enjoy my service and the way i was treated working with kylin hart a great salesmen and environment was awesome!

Mark was great and got my engine fixed

I just finished a new purchase from Taylor Toyota and I was very pleased with the service. I worked with Anthony Popovich to get my purchase complete and he was very helpful, available, and communicative throughout the whole process. He made the experience very simple and easy.

We were unable to find a new Prius and needed a car as soon as possible. Every other dealership told us to wait for an allocation, or a shipment but couldn't give us a timeline. I understand, with supply issues being what they are. But when I spoke to Coty, he said they could do a dealer trade, no big deal. Sure enough he was able to secure the car, and Kyle even beat my bank's interest rate on financing. So all in all a good experience and nice people.

Bringing my tacoma to Taylor for servicing is like bringing it to my favorite uncle. Thought & concern along with economics all factor into determining the best path to take. My experience has shown me that quality workmanship is paramount, you cannot go wrong.

Great experience!! Scott Bickley was a true class act!! Will definitely recommend him to all I know!!

Josh was great to deal with even on a busy Saturday morning! The sales team was professional yet laid back and inviting. I am happy with the service given by all involved in the purchase process and the new car I drove away with!

Very satisfied with Taylor service. They’re very professional, courteous and informative. The facilities are very clean.Their service was prompt and fast. They completed my 20K mile service in 30 minutes.

I wanted to say thank you to Monica at Taylor kia. She was great from start to finish. I even drove 4 hours to get my new car. Thanks again. Will send ppl her way when ppl are are looking for a vehicle. Love my new Kia K5 😁

I’m always amazed that the time to service my car rarely takes more than 30 minutes. The service team is very efficient and I appreciate the interaction with Jerry. He’s attentive and friendly. He even holds the door open for me when I leave the waiting area. Who does that? Thank you so much for your efforts and friendliness. At the end of a work day, you put a smile on my face.

When I first started searching for my Sorento, I did not realize that the dealership I had accidentally contacted was all the way in Pennsylvania… when I live in Ohio. Not only did Bill find the exact Sorento I was searching for (and I was pretty picky) he had it delivered to my home by the time I got off work! Thank you so much for making my transaction as easy as possible!

I had an issue, but the manager was great about working through and honoring what I discussed with the salesman.

I would love to thank Donnie and Monica for all the help. I live so far away from the dealership but I took off and drove up there and they finally were able to make it happen to get my son into a vehicle. I have comfort that him and my granddaughter are safe on the roads. Couldn't ask for better help from my brother Don. He worked on helping me for 3 days. Thanks so much both of you.

My first time to Taylor Kia in Hermitage for a warranty issue on my Kia Sorento and I’ll definitely return for any repairs. Great service from these guys. I totally appreciate the fast friendly service. I thank the service department for helping me out. I will be back !

Just got this car from them, it's a 2016 Toyota Corolla, traded my '02 Chrysler Sebring in for that car! It's going to be a little more then what I wanted to shell out but in the long run it'll be worth it. End of the day I'd say if y'all are looking for a new car, Taylor Kia, whether Hermitage, where I got mine, or Boardman, you can't go wrong with them, super cool people

No pressure, stress-free truck buying experience at Taylor. Adam Scott was very knowledgeable about the different Tacoma models and recommended the right truck for me. Just wish I got a better finance rate

They got my vehicle in in a timely fashion

Service is always fast and done correctly the first time. Service providers are always nice and informative. I have been buying vehicle's and having services provided for years.

Very friendly and informative staff. Great waiting room with refreshments. So far so good is my experience with Kia of Boardman Service.

Great car for an affordable price. Chismark proves why he’s one of the best salesman in the area

Overall: Brightly lit showroom, attentive receptionist, clean, no pressure sales atmosphere. April Baker (Sales) personable, knowledgeable, courteous, very mindful of open communication (10 out of 10). Phil Hemming (Finance) friendly and accommodating. Kia Forte (The Car) safe and sleek.

great service and friendly informative staff

very accommodating with our schedule concerns. Go to great lengths to explain any issues with our cars.

Matt Taylor talked to me himself and took great care of me. He cares about his customers. My salesperson Ridge was so patient and helpful. He stayed late to help me find a car. I highly recommend them! 10/10

Had my Kia scheduled and fixed in under 48 hours!

Had a great experience with Dan Michael! Really listened to what we wanted, and took his time! 10/10!! Thank you!

Friendly people and they are good at their jobs

Had a friendly staff with good customer service. My appointment was quick and efficient. Thank you

Everyone is very polite and helpful. If you are looking to buy a car I recommend you contact Bill Burns. Very very helpful.

I can’t say enough good things about Taylor Kia! First of all, the salesmen are AMAZING. Dan Michael was FANTASTIC. No pressure, FAST, and got my the best deal possible. I left paying less than I even expected. Second, they truly are thoughtful, even down to their food area! Drinks, snacks, hot dogs, pop machine, you name it! All free! I’ve heard the service center is phenomenal, as well. Again, can’t say enough great things about them! Thank you, Dan!

Everything. Great experience all around

From the day I bought my Kia Soul 2020 GT Line I have been in love The service department is awesome free beverage and snacks ⭐️⭐️⭐️⭐️⭐️

It is always a pleasure to go to Kia of Boardman. They are friendly and helpful. They are welcoming and always have free snacks and drinks.

Derek was a great salesman

Our salesman Dan was great! Only complaint was even after asking for vehicle to be cleaned out before purchase it was still left in a dirty state. it seemed like whoever attempted to clean it half-assed it.

they were promp and did what they say they were going to do

good service, don't have to wait to long

Anthony Robertson was great. He made the process very quick and simple, and was very helpful.

good service nice e people

I love the personalized service when there. I love the text links for updates and to make decisions about the vehicle all from my phone. I always feel comfortable while I'm there and love being part of the Kia family!

Taylor Chevrolet is the place to go for your vehicle needs. Anthony was great to deal with and honest about my questions. The easiest car buying experience I’ve had.

Walked in maby didn’t buy a car but when the time is right I know who I’m working with kylin Hart tried everything to get me in a car. Thanks again for all your guys help!

Kylin helped my family out when other dealers didnt want to even try. Thank you Kylin. My niece is loving the Trax

Kylin Hart easy to work with sold me A car and highly recommend to go see

Highly recommend Kylin Hart as your salesman!! He was very professional and tedious with his job and will go above and beyond to exceed your expectations! Thank you again!

I had been looking for a car for a while and everywhere I went I wasn’t getting approved but finally I went to Taylor Chevy and was helped right away by Kylin Hart he was so patience with me being indecisive but once I chose he made sure I was approved and everything went smooth! He made my whole year after getting told no everywhere else but definitely recommend this dealership!

Anthony was great to work with! Highly recommend Taylor Chevy of Hermitage!

This visit was much better. I was in & out quickly! Service staff were very friendly. Hope that all their holiday is as great as their service was!!!

Unbelievable service and the staff were helpful and made the experience a great one. Thank you Taylor Kia. We love our new car.

Greeted immediately upon arrival. Given estimate of time it would take to complete work. Given an update halfway through visit. Work completed earlier than anticipated. Details of work done explained at conclusion. Evan was my contact. He was cordial, efficient, and informative throughout my visit.

Great customer service. Very informative and quick t fix any issues.