Todd scheduled the appointment & Birthday Tim’s assistance was prompt and professional This is my second visit to Kia and quite impressed. You’re not sold anything more than you need and service impeccable Great working with this nice team of professionals

My experience at Taylor Chevrolet In Hermitage Was Great! Dallas Oliver was the one who Put me in a brand new vehicle and he is also Great! He helped me Find a vehicle That not only Was In my Budget, But he also got me a vehicle with all my needs and wants! I highly recommend you to go to Here for a car and to ask For Dallas!

Great service, very friendly and a nice quiet waiting area! We love our Toyota!

Good quality vehicles and excellent service!

good service, nice people

Good deal and knowledgeable sales people

Dallas is awesome! Got my wife and I exactly what we asked for and at a great cost! The whole team was incredible, would highly recommend!!!

They are amazing!! Awesome service couldn’t be more happy

They did their best to put me in a new car. Very satisfied! I think that I had the best ( Sales Person. )

Great service! Thanks! Will return for sure.

I have been dealing with Taylor Kia for 10 years now, they have done nothing but go above and beyond to make sure I am always taken care of. Bill Burns is an amazing salesman and made sure I got the car and payment I wanted! I would highly recommend buying or leasing a car fromthem!! Very happy and satisfied customer. I will always give them my business!

Awesome experience great people at Taylor

The staff is always so friendly and knowledgeable. They always work me in for services and I always get a live person to speak with.

They were very fast on getting my car fixed

Excellent customer service. Ryan Smith and Brian Bragg busted their butts to get us in the SUV we wanted at the price we asked for! Thanks guys!!!!

Always very nice and patient.

Excellent best place to have your body work done and very good salesman and Matts a good guy

Went for an oil change. They also checked my brakes which I figured I needed and they gave me prices so I will know what to expect when I have them change those. They even cleaned my car. Wow. Very Satisfied

I always have great service at KOB!! They are so nice and helpful and always bring me home when I need them to and then bring my car to me when they are done. I love KOB!!

This place is amazing bart was the nicest person and very professional took the time to explain everything to me and found me a vehicle that I really like and was able to drive home the same day I was in there thank you again taylor kia of boardman

Great prices. And service is a 10

Appointment was at 10 am , got there early and they took me right in, it was like 9 :45 am. Gentlemen was very nice , escorts me to waiting area. He came back let me know what they did and my car was washed and I was on my way by 10:40 am. He also used a coupon for oil change ! Great place great service

The service department is awesome. They are polite and explain things without assuming that because I'm female, I don't understand. I'll buy my next Tundra there as well!

The overall service and the staff with their professionall being

Highly recommend Bill Burns ! He helped us get out of an upside down situation and was so great to work with! Everything was so professional about Taylor Kia and Bill really made the process enjoyable and fast which in the past has not happened at other dealerships! When you are in need of a new or used car go see Bill!

I had a great experience. Questions were answered right away. I was given the best guys to do the job. Very rewarding and now I know the right way to buy a car.Remember if you need a car, ask for Bob Elliot, tell him Tammy sent you and get me $100. Special thank you to Don!

Great experience buying from Dallas Oliver at Taylor Kia. Manager Donnie was very helpful and Colleen in finance makes it so easy and transparent. First Kia and looking forward to the best warranty and the #1 SUV, the Telluride. Taylor’s are doing it right !!

Very professional. Very helpful

The service was great. Brandon did well listening to what I wanted to purchase and didn't try to talk me into a different car. A good salesmen listens to the customer and Brandon did so. Ivy was also was great to work with. overall great dealership.

Zack with the service department was excellent! I had both cars serviced today and he was great both times. I’ll return!

Do great work on your vehicle.

Repair was completed quickly, excellent service department. What concerns me more is having to replace a starter on a vehicle with 21000 miles on it.

My experience with Taylor Chevrolet in Hermitage was great! The manager in the Service Department , Dan, is awesome. Every time I have had an issue with my vehicle Dan is kind, very knowledgeable & gets the problem taking care of. The Service team is very professional & they get the job done.

I brought my Kia Soul in for some electronic issues. There was a misunderstanding of the work needed done, but soon rectified with no problem. I went from being very upset to totally calm within 10 minutes of Coty handling it. I appreciate his determination to solve the issue, patience and kindness. Thank you Taylor Kia for providing great customer service training to your employees.

Taking the time to say thank you so much Taylor Kia Boardman. Especially Tyler, Just when I thought there wasn’t a way I Laid out everything I had going to Tyler and he made a way for me to leave with a new set of keys thanks again you guys!

All went well with the appointment

Everyone is extremely courteous and professional at this dealership. I would highly recommend them for both sales and service.

Very good clean friendly atmosphere; clean shop, oil change took less time than expected.

Brandon at Matt Taylor Kia was such a delight to work with! He made the processes of buying a new car fun and relaxed! We are so happy with our purchase!

Just stopped to pickup new company vehicle. Called ahead so they knew I was coming. Signed 2 pieces of paper and I was in and out the door in less than 15 minutes. Did have some issue trying to get status prior to vehicle arrival. Left several messages and never got a call back.

efficient, friendly service.

Excellent service department!

Oil change was quick and easy! Awesome service

Bill Burns is awesome. He made buying a car easy, found exactly what I wanted, got everything rolling quickly and made sure we were comfortable through the entire process. But an easy task during pandemic time. Finance team made sure we understood event but also was super efficient. Love Taylor Kia team.

Have always had fantastic service there.

Was impressed with Taylor Kia of Hermtage, especially sales rep, Bob Elliot. Even though he was handling several customers, he made time to find answers to all my questions, work through a couple paperwork issues, and come up with a deal that got the job done for both of us. 🌸🌸🌸🌸🌸🌸

The Taylor Kia team did not only work hard to help me find my first car, but they were patience with me and were genuinely just kind. Salesman Jesse McCormick was fantastic. He really eased a lot of my nerves about the process and got me into a car I fell in love with immediately. I will highly recommend this branch of KIA to anyone. Thank you team for all of your help!

Friendly & fast service - also patient with all my questions!

You get a lot for your money and nice people

Dealing Doug is a great sales rep. I highly recommend.

I recommend you do your homework and watch out for predatory practices in the car buying process. I was told as a disabled vet I would get a great warranty added in, I negotiated a 60 month contract but then they made it 72 months with the extended warranty (upping my payment to above budget). I was in pain and just wanted to be done so I accepted, but I'm disappointed. Respectfully, Rocco Million.

Ridge was awesome. Made everything quick and easy. Being my first time buying a new car he walked me through everything. He even took my girlfriend and I too Olive Garden while remote start was being installed, so we could still eat the lunch we planned on. Great customer service 👍🏻👍🏻

I always receive great customer service. During this visit Thomas took care my appointment, he was nice and courteous.

Darren was great. Kept me updated about the services being done to my car and explained everything to me. The entire staff was helpful and quick checking me in, retrieving my car for service, I was given an estimated time frame for service and when one of the updates had an issue, I was immediately informed and kept up to date. I’ve never had such a great experience at a dealership!

My car was totaled and Bill Burns called and checked on me for a week... I came in on Friday and my credit is not the greatest but he got me approved for an Suv and within a couple of hrs I was leaving with a new car... Brian in financing also did everything he could to get me approved as well. I really appreciate these two for helping me. Great customer service and I am very pleased with my new vehicle!!!

Tyler Johnson was excellent! He was not pushy and never made me feel any pressure to buy. He had the vehicles I was interested in ready to go when we got there and was very thorough explaining the bells and whistles to us.

Their service department is awesome

Very quick service! All employees are very polite and nice. I’d choose Matt Taylor Kia over and over again! Very affordable pricing as well!

Was impressed with Taylor Kia of Hermtage, especially sales rep, Bob Elliot. Even though he was handling several customers, he made time to find answers to all my questions, work through a couple paperwork issues, and come up with a deal that got the job done for both of us. 🌸🌸🌸🌸🌸🌸

Friendly staff, covid sage and clean inside .

Great place with great people who are eager to get you a good deal!

The staff is amazing Mary kind and friendly fast service

Everyone was extremely nice and knowledgeable especially our salesman Bill Burns. He went out of his way to make us feel comfortable and stress free. This is the third vehicle that I and my husband have purchased from Taylor Kia. Other dealerships just don't measure up to the quality of a Kia. The sales staff and the service staff are excellent. They take the time to listen to you and then they give you the upmost attention to your situation. Thank you Bill and all of the staff at Taylor Kia for putting us first and foremost.

I always receive great customer service. During this visit Thomas took care my appointment, he was nice and courteous.

The Taylor Kia team did not only work hard to help me find my first car, but they were patience with me and were genuinely just kind. Salesman Jesse McCormick was fantastic. He really eased a lot of my nerves about the process and got me into a car I fell in love with immediately. I will highly recommend this branch of KIA to anyone. Thank you team for all of your help!

My car was totaled and Bill Burns called and checked on me for a week... I came in on Friday and my credit is not the greatest but he got me approved for an Suv and within a couple of hrs I was leaving with a new car... Brian in financing also did everything he could to get me approved as well. I really appreciate these two for helping me. Great customer service and I am very pleased with my new vehicle!!!

Brandon did a wonderful job helping us find our Telluride. Great experience!

James “too tall” was awesome. This was my first experience ever buying a car and going through this process. James made it a memorable one! He was very understanding and knowledgeable. If you’re looking into buying, talk to James! -proud Subaru owner 😊😎

Excellent service, 10/10 would recommend!!!!

Thank you, Aaron!!! Prompt, friendly, amazing service. Thank you to everyone at Taylor Kia of Boardman for making my car buying experience amazing! I love my Sportage!

They were very nice and very helpful when I had questions about my Sorento. My car was ready at the time they said it would be.

Darren was great. Kept me updated about the services being done to my car and explained everything to me. The entire staff was helpful and quick checking me in, retrieving my car for service, I was given an estimated time frame for service and when one of the updates had an issue, I was immediately informed and kept up to date. I’ve never had such a great experience at a dealership!

Friendly & fast service - also patient with all my questions!

Salespeople are very low pressure. Everyone is very helpful

The staff from Sales to Owner made our purchasing experience exciting. They always made us feel comfortable and showed us other vehicle options than what we originally inquired about. I couldn't be happier with our purchase. This was the first time I was able to get the vehicle that I wanted and the staff made sure that it would happen. I will definitely look into Taylor Chevrolet for future service. Thanks.

I was traveling for work and Dan was great about ordering me a tire and replacing it next day. Thank you much!

Very nice people to deal with very professional.

Went above and beyond to help me thru my difficult situation and get me into a new car Anthony and the rest of the team were wonderful.

Bill Burn thanks for helping to get my new car

The service department had me in for routine maintenance. I was in and out!

Took my car to Matt Taylor Kia of Lancaster since I’ve heard they have an excellent service department. They kept me updated on the progress and they were able to fix my issue correctly. It was completed on time and there were no hidden costs from original quote. I highly recommend them!

They were awesome. Yes, my cousin works there and I love him. Ryan and his crew were gracious - like family.

Went above and beyond to help me thru my difficult situation and get me into a new car Anthony and the rest of the team were wonderful.

The service department had me in for routine maintenance. I was in and out!

Took my car to Matt Taylor Kia of Lancaster since I’ve heard they have an excellent service department. They kept me updated on the progress and they were able to fix my issue correctly. It was completed on time and there were no hidden costs from original quote. I highly recommend them!

They were prompt and efficient. I arrived, was checked in, and the work was completed in less time than was expected. it was definitely a well run operation.

Great people!!! Friendly, helpful, and not out to just make a dollar!

Bill Burn thanks for helping to get my new car

Great customer service and excellent service.

Bill Burns great person and he help me to get in a new car thank for everything I give him 5 ⭐⭐⭐⭐⭐

Quick and Friendly service every time! Thanks Zach!

They are always really nice and accommodating! I had an appt in July and my mom was in hospice care and Kia service sept offered to come get my car and I live half an hour away!! They are awesome and so is Taylor Kia company!

I was traveling for work and Dan was great about ordering me a tire and replacing it next day. Thank you much!

Very nice people to deal with very professional.

Wonderful customer service.

They were fast and efficient!! I was kept in the loop about how the appointment was progressing. Everyone was super nice!! I definitely recommend them for service.

Taylor Kia of Boardman is very professional and friendly. Just had my car maintenance check. In and out in 45 minutes, easy

Bought our second car from here. Ridge and Pat helped with the process and made it so fast and easy. I highly recommend Taylor Kia and ask for Ridge, he did great.

Those that work there were genuinely friendly and made my experience pleasant at Kia in Hermitage. I could not have asked for a better car buying experience. Five stars.

Great staff who were friendly and genuine. Thanks Doug.

Very friendly and very knowledgeable would recommend to anybody

If you are looking for a new vehicle i would highly recommend speaking to Anthony Popovich! He was very knowledgeable and made the whole process run smoothly!

The service was good and the people we're verry helpful..

I would highly recommend Anthony Popovitch if you’re looking for a good deal on a car because he is a great salesman and will not disappoint you!!

Anthony Popovitch was my salesman. He was so wonderful and helpful. I’ve never had such great service from a car dealership! He was informative on the vehicles, and he knew exactly what he was talking about! I highly recommend this place, but Anthony is an incredible salesman!

it was very easy working with Steve he has earned all my business for my future cars and when my kids become of age the will get theres as well thank you for going above and beyond

Saw an ad, went in and walked out the proud new owner of a GORGEOUS Sorento. Jennifer and the entire team were so helpful and efficient. Walked me through the entire process.

I’m bought a new KIA from Steve at Matt Taylor KIA. And it was an easy and good experience. Working with him and the finance department. Really good deals going on there. Check them out.

Great staff who were friendly and genuine. Thanks Doug.

Sales and finance personal were very friendly and knowledgeable. The showroom and service waiting area was very nice.

Bought our second car from here. Ridge and Pat helped with the process and made it so fast and easy. I highly recommend Taylor Kia and ask for Ridge, he did great.

I’m always treated great whenever I’m in for service. They get me right in and out. The waiting area and the shop are always neat and clean. They take good care of me and my wife there.

As soon as you walk through their door, you feel very welcomed. I haven't had the best luck with cars lately but Jesse McCormick was our sales consultant and he was the absolute BEST!!!!! He makes the whole process comfortable and smooth. We are in live with our car and our whole experience at Taylor Kia of Hermitage. If I could give them more than 5 stars I would. I'm telling you, they are the REAL deal.

I have leased 4 Toyotas from Taylor Toyota Hermitage. My last lease I purchased because I absolutely love my 2017 Tacoma that Paul showed me 3 years ago. Smooth process and great customer service. Thank you

Me and my family had a great experience at Taylor Toyota of hermitage. Paul is a very informative salesman and makes sure you are satisfied during the whole process. Would highly recommend going to Taylor Toyota of hermitage.

Awesome service. Quick and they were very kind.

I just want to say thank you to Jim Franklin and the rest of the sales team that helped my mother and stepdad with getting a car when it seemed like there was nothing else that we could do to get one. You guys were great and helped a lot.

The personal service was great. From sales to all the service needs that were rendered. I can always count on Jim Tamber and Dan.

Quick and easy! Took great care of me. Went above and beyond!!

Very friendly and very knowledgeable would recommend to anybody

If you are looking for a new vehicle i would highly recommend speaking to Anthony Popovich! He was very knowledgeable and made the whole process run smoothly!

The service was good and the people we're verry helpful..

I would highly recommend Anthony Popovitch if you’re looking for a good deal on a car because he is a great salesman and will not disappoint you!!

Anthony Popovitch was my salesman. He was so wonderful and helpful. I’ve never had such great service from a car dealership! He was informative on the vehicles, and he knew exactly what he was talking about! I highly recommend this place, but Anthony is an incredible salesman!

I had a great experience with specifically Anthony Popovitch. Couldn’t ask for better customer service. He was very personable and made everything so easy! Definitely recommend him and this place to anyone looking for a vehicle.

Anthony Popovitch is the guy to go to if you are looking for a car! I highly recommend him!!

amazing place with great people and an amazing staff

They are always, friendly and efficient which keeps me coming back.

Very excellent service have had my 2019 Kia Soul since March 2019 .and very pleased with everything Taylor's has done for me in the few times i have had to call. Looking forward to using Taylors in future with purchasing another vehicle.

it was very easy working with Steve he has earned all my business for my future cars and when my kids become of age the will get theres as well thank you for going above and beyond

I really like how they take care of you and offer you snacks. Their website really helped made the process easier.

The employees at Kia are always so helpful and knowledgeable.

They lost my car and it took over 2 hours to get my oil changed.Nice service department though.

As one experience.would recomend. And will get my service there again.thank you Taylor Kia

Saw Bill Burns to buy a new car, he was courteous, knowledgeable, and made sure we got the deal we were looking for, would recommend!

Great friendly service.

Bill Burns helped me get a new car same day and helped me save money on my car insurance too. Highly satisfied by Kia! Great people. So friendly and helpful. Thank you!! Thank you Bill!

Bart was extremely helpful and devoted much time qnd attention to making sure my wuestions were answered. Everything was made clear and easy to understand.

Met by professional, courteous staff who provided complete, thorough service for my 2016 Kia Sorento. I was also provided with explanation of what was done and what my vehicle needs in the future. Very much appreciated the COVID-19 virus restrictions were observed and maintained.Extremely satisfied with Kia Service Department l

Taylor KIA is awesome. Friendly people made the car buying experience painless. I feel we got a great deal on the 2015 Soul.

Best car buying experience in my life!!!!! So pleasant, good listeners and solutions oriented. I’ve bought MANY cars in my 45 years of driving and this is the only one I have been able to rave about!! Thank you to Ridge and Taylor Kia of Boardman!!!

A wonderful experience from the first phone call to driving a brand new vehicle off the lot. The well qualified team made the whole process pain free plus all done in a matter of hours!

Got my brand new 2021 Silentos here and Bill Burns helped me out great. 👍

Made me feel like family great guy

Great experience as always

They have a very friendly staff.

Qaulity of care by sales person! He was attentive to the specific needs we had in looking for a vehicle. He went over each feature with with great patience. The vehicle was priced lower than what I was planning.

Bill Burns helped me get a new car same day and helped me save money on my car insurance too. Highly satisfied by Kia! Great people. So friendly and helpful. Thank you!! Thank you Bill!

Bart was extremely helpful and devoted much time qnd attention to making sure my wuestions were answered. Everything was made clear and easy to understand.

service was quick and easy they did everything they could to get me in a car that I liked. I LOVE my new vehicle. thank you doug and josh