Matt Taylor Kia service department Has always taken good care of my vehicle With friendly service writers and a great staff that really cares about their customers 😊

Hands down best dealership in town, down to earth employees in there. 10 Stars!!!!

The wife, kids, and I have bought 4 vehicles herein the last 3 years, working on #5! I have all my service done here. They smile when I come in and treat me like family!

My service at Kia was great. The staff was nice n friendly very knowledgeable and very helpful. My car was ready in the amount of time they said . And all my services were fast and affordable I would definitely recommend them for tour car purchase or Services

Great experience! The service department is excellent!

Great customer service and great prices

Guys were super friendly and made sure I was taken care of.

I had an oil change but they were very nice, quick and checked to make sure everything was doing what it was supposed to on my vehicle.

l’ve been taking my Hyundai Santafe to Mat Taylor Kai, also my Ridgeline ever since they came to Lancaster. I have never had a bad experience with them, always on time service, courteous staff. Free wash as a bonus

My son took the SUV to be service.

Great service, always get my oil changes completed here, great staffing, comfortable waiting area, quick service, pricing is good, and kids love singing the Taylor Kia song

Ivy was a very nice salesperson that I really enjoyed buying my car with.

The salesman Scott was extremely helpful and most of all HONEST! Now days buying a car is misery. Scott made it as painless free as possible . The price of the car was below what a fair price would have been and there wasn’t a lot of added hidden fees. We will definitely be going back to Scott at Matt Taylor Kia for our next car purchase. They promised the would mail the spare key. We bought the car on Saturday and on Monday the key was in the mail. They do what they say!

John Kephart and Colleen Swartz provided me with great service. Both went above and beyond to get me the car that I wanted at a reasonable payment.

Test driving my new car and Ivy working to get me a new car were great

Your sales team was the only one in the area willing to get me exactly what I wanted in a new vehicle. Kevin was great to work with and was excellent at responding to questions and keeping me informed throughout the buying process. His hard work got me the perfect vehicle with everything I wanted. Would definitely come back for future purchases.

Doug, our sales guy was great and was good at answering all our questions. He explained everything to us about the features of our new vehicle .we would recommend matt Taylor kia and doug to anyone.

They gave me no reason to say no or question the deal. Very helpful in getting me the deal I wanted and very efficient, I spent a total of 2.5 hours at the dealership.

These people were very friendly and helpful with my car purchase

I called Kia before actually going there, I spoke to Anthony Robertson. He was very professional and informative so I decided to go in and he helped me get out of my 08 Saturn into a brand new car. The process was very smooth and I definitely recommend anyone looking for a new car to come here.

EVERYONE NEEDS TO GET WITH TYLER FOR YOU NEXT RIDE!!!! A+++ NO PRESSURE AND DOESNT JUST SELL CARS BUT SELLS AN EXPERIENCE!

Fast process and pressure free. Great selection of vehicles. Ask for Tyler in sales and Sarah in service!

Bill was very helpful in the process of my purchase. Answered any questions. And was able to get me the right price.

Car accident- handled well. Thank you.

I was very pleased with Dan Nativio. He understood what I wanted and needed. Everything was taken care of in a more then reasonable time.

Great salesman, Ryan Snyder, didn't try pressuring into anything newer or more expensive than what we were looking at. Tried multiple vehicles before finding the one that fit.

on buying there car's at i tell them they will get a good deal.

Thanks James for helping me get an amazing car a couple days ago!!! I’m in love!!! You rock!!! Glad I came and saw you and I’m excited I did this myself!!! And Patrick finished everything very quickly!!!

Had a great experience with buying my first car today! April Baker helped me so much!

I want to thank Bill Burns for making turning in our lease an easy experience. He went over all our options (buy the car, lease or buy a new car), listened to what I was wanting in a vehicle and helped narrowed down my options with what he had in inventory that had all the features I wanted. The kids played in their kiddie area while snacking on popcorn. Two hours after pulling in the parking lot we pulled out with our new 2020 sorento. This is our second car from this dealership and they’ve always given us fantastic service.

Amazing overall experience and outstanding service, wouldn’t go anywhere else to purchase another vehicle. Sales manager Mark Dickerhoof was very knowledgeable and made my experience purchasing my new vehicle better than I could have expected, highly recommend!

Great Service! Bill B at Taylor Kia of Boardman helped me find the exact car I wanted right away. Endless selection of cars used and new!!! It was my first time financing a car and he guided me through the process in such a helpful yet caring way. He made the process very comfortable and listened to me with what I wanted and did not want. He told me right away, we’re going to get you this car and he did! Recommend fully to go and get your next vehicle here!!!! I found where I will always go! :)

I had an awesome experience with my sales person Ridge. He sold me a 2020 Kia Sportage. I’d definitely recommend him and Kia of Boardman.

The salesman John Kephart was knowledgeable and flexible and patient ... mike hall the manager was personable and extremely professional.. I love my new optima and will recommend Taylor Kia and John Kephart to anyone

Kia Taylor in Lancaster Ohio has amazing costumer device they’re all such lovely people they help you in a timely manner. Their service center does fast and good care to their costumers vehicles; at least in my experience

Service is wonderful. All I do is go in and the guys help me. It’s nice to know I have special people to take care of my car. I love my Kia Sportage. I’m so glad I went to Kia to get me a great car. Thanks so much

Delt with derrick and mark at taylor kia of boardman they really fought hard at getting me a great deal best guys ever

Prompt, courteous Good overall inspection with recommendations

Went for an oil change today, took less than an hour. Tires rotated, an even a car wash. Snacks & drinks while you wait. Everyone was super nice. Highly recommend!

Thank you Scott Lipker for being so diligent in finding us a Telluride! Appreciate your time spent on keeping us notified about the status of the dealership’s vehicle selection and working to secure us a deal. It is very much appreciated!! Staff at Matt Taylor Kia were all friendly and helpful. Thanks again!!

Picked up my van while I was at work. Fixed it and had it ready for me before I got off work. They even gave it a bath! Thanks Matt Taylor Kia!

I have been a customer at Grata's for about 20 years. I have always found service to be top-notch and great customer service after the sale. I have dealt with sales associate Jim Tamber when acquiring new vehicles and he has been super in all phases.

The best customer service, my car salesman was very polite and did everything he could to get me in the car that I wanted. I will highly recommend this dealership make sure you ask for James too tall. Awesome guys thank you James and Brian.

Everyone is pleasant and helpful. They get you in and tell you what’s going on and about how long you may be waiting, which isn’t a long wait on things I have had done. They call you back when you leave a message and get you schedule in quickly. I would recommend people to check them out when buying a vehicle. Your questions are always answered.

Always great service and customer service love this place

I would choose Taylor Toyota of Hermitage time and time again. John Fragola was kind, understanding, patient, and helpful. He is very knowledgeable and has a great deal of experience. Overall, great experience.

Great service, wonderful snacks while you wait Friendly employees!

quality car good service and friendly staff

Anthony Konders helped me buy my first new car. He was so helpful, kind and patient! He got me a pretty good deal on my car too.

people are always very friendly. never have a problem getting serviced.

Derrek was an AMAZING salesman!!! HIGHLY recommend him if you’re looking for a car!!! Thanks a bunch!

Very friendly and helpful staff. Great experience

I have been a customer at Grata's for about 20 years. I have always found service to be top-notch and great customer service after the sale. I have dealt with sales associate Jim Tamber when acquiring new vehicles and he has been super in all phases.

We had such a wonderful experience shopping for our new 2020 Kia Soul at Matt Taylor Kia. Ivy Norris is the BEST!!!! If you are looking for a new car, definitely stop in and see for yourself.

Service has been extremely well will recommend very highly

Best service I have ever had !!! Sales person Bart Goble is extremely knowledgeable and great salesman. Thank you again! 😀

They are almost always extremely helpful here they try their hardest to get you in a car service is always friendly

Definitely the nicest dealership I’ve been to. Jesse was our salesman. Very personable and super helpful!! Thank you!!

They have fast and friendly service.

always friendly good service

This is the second time I have been serviced by Kia of Boardman and I’m so pleased with the customer service. Rob is a excellent person and his staff. If you’re looking for excellent customer service come to Taylor Kia of Boardman. Very pleased A.J. Dendy

good service. reliable work. fair prices

Good service and great people

Thanks to Alec for all your hard work to get me into my dream car!

Bill was easy to work with. He got us in and out and into our new vehicle. Thanks! Tonya McCaulley

quick and easy to deal with

Brandon was great to work with. He took time to ask questions to find out what Features were important to me and what would work for my budget. Everyone we encountered during our visit was friendly and answered any questions we had. Great experience!

Picked up my new car today. Bill Burns has been so helpful over the last week. When the bank wouldn't finance the car I originally picked, he found me a NEWER car that was approved with payments that are actually below my budget. I told him I work midnight's, so he had all my paperwork ready to go and I was in and out in about an hour. Seriously, the best car buying experience I've ever had. I appreciate you Bill. Thanks so much.

I'm very satisfied with my experience. They were honest and fair with my trade in value. And Bill Burns literally got his 5,000 steps in by running around getting everything in order

My car buying experience was fantastic. Doug Mosack was my salesman and could not have been better. He was patient and put the time in to make the deal happen. Thank you Doug!!! He is really awesome!!! Vince, the Finance Manager, was very thorough and professional. He took the time to answer all questions and did not hurry us. Very personable and I appreciate the ease of getting through all the paperwork. Thank you Vince!!! From the time we came through the door till the time we left, the experience was GREAT!!!

Very helpful , knowledgeable, and just all around excellent service.

We were well pleased. The salesman Doug and the mechanic Jon answered all our questions and showed us everything with emphasis on all the safety features. This is our second new car from KIA and we couldn’t be happier.

James "Too Tall" Chismark II might be the best sales consultant of ALL TIME!!! I didn't have the easiest situation but he had all the patience in the world and git it done!!! A+++ job!!!

Love Kia of Boardman! Tom in the service department went above and beyond. He made sure I understood not only what I needed to repair my car right now, but how to prioritize everything else that was needed also. He even found coupons online for me to make my repairs more affordable. Thanks Tom! Employees like you make customers want to keep coming back!

Taylor KIA of Hermitage did a great job with the service on by KIA Stinger today, July 16, 2020. They were courteous efficent, and the work was done in a timely manner and at a fair price. - Jim Haas

outreach and working with me on my budget. Friendly staff. Going the extra mile.

Everyone’s is really nice and keep you informed as to what is going on

Amazing service department.

friendly and helpful staff with good selection of vehicles

service people were polite and friendly

They are good ppl, treat you very kind.

Love my Kia and Kia’s Sales Department!

The service is great there and very friendly employees! I really like when you get your car back from service washed and looking clean.

They are very friendly and work very well to help you the best that they can.

I’ve had my Sportage for 3 years now. Friendly sales staff, service is top notch. 2 other sisters also have a Kia, all bought at your dealership. I guess we like Kia.😊.

Friendly staff and great service.

It was just a good experience and very well pleased

Todd in the service department always goes above and beyond !!

Everyone at Matt Taylor Kia is your friend. They must be treating their employees right, because they treat me right, and that brings customers back

the staff there is very friendly. the waiting room is very comfortable. I really trust them with my car.

The service department team was great. The waiting area was clean and sanitized. They took care of my car and I will recommend this dealership. Special thank you to Tom

We had a great experience dealing with Jimmy! He was so friendly, helpful, knowledgeable, and made the whole experience fun. He was not about pressuring us, and made sure we were comfortable and at ease the whole time. He took great care of us. I am so glad we drove to Hermitage to shop for a car. I will only be coming back and working with him for my future cars. Thanks Jimmy!

They give you fast service and they are very friendly.

Fantastic service department!

Always an awesome experience at Taylor! Wouldn’t buy anywhere else!

Very helpful didn’t have any problems I would Recommend them

My salesman, James Chismark, was excellent at listening to what I was looking for and found my 2017 KIA Sportage SX turbo fully loaded. He knew I would love it and I do!! It's the nicest car that I have ever owned. There was absolutely no pressure to buy. A really great guy and very patient!! He and his manager gave me what I wanted for my trade in and he kept me in the price range that I could afford and also a great interest rate for my loan!! Love Taylor KIA!!!

I had a great experience at Taylor Kia. Bill Burns went above and beyond to assist me. I will recommend Taylor Kia to my friends and family. Thank you for a great experience.

Aaron was very knowledgeable and very patient. I very demanding on negotiating. He took it in stride . Highly recommend Aaron

Thanks to Bill Burns I was able to drive off the lot in my new 2020 Kia Forte with no problem! He worked hard to get me what I wanted! Thank you so much Bill! You’re the BEST!!!🤗

I cannot stress how great the people here are! My wife bought a car from Bill Burns 4 weeks ago! I had a great experience along side her that I just went back today to purchase a new kia myself. I had the pleasure of working with Bart Goble and finance manager Brian. Bart was absolutely amazing as was Brain. Bill actually talked to Brian and was able to help me get a lower payment than anticipated with a great extended warranty. I would recommend EVERYONE to come work with the amazing team there at Taylor Kia.

The parts department is second to none in service and very knowledgeable about the parts they sell and install, also very friendly staff.

Todd in the service department always goes above and beyond !!

This Dealership is the REAL DEAL!!!Alec Alksnis was able to provide my dream of owning a 2020 Cadenza Limited. He is very professional and makes the Car buying process fun and exciting. I will be buying another car from Alec in the future.Keila Kline made the Financial Paperwork very easy and quick

Because I love my KIA Soul,but didn’t have a good experience with service or sales. Maybe it’s this virus thing, service acted like l should of known all things that should of been done to my car , sales was rude to my friend who wanted to by a car

The service is always courteous & comfortable waiting rooms. I have been pleased with all our vehicle maintenance

The parts department is second to none in service and very knowledgeable about the parts they sell and install, also very friendly staff.

Just bought a new Silverado. Couldn’t have been a more smooth process! It took less than two hours from start to finish, that includes signing my paperwork!!

This Dealership is the REAL DEAL!!!Alec Alksnis was able to provide my dream of owning a 2020 Cadenza Limited. He is very professional and makes the Car buying process fun and exciting. I will be buying another car from Alec in the future.Keila Kline made the Financial Paperwork very easy and quick

Great to work with for purchasing vehicles as well as the service department. Fast, friendly and honest. We highly recommend Matt Taylor Kia.

Service crew is polite & accommodating. Lounge is comfortable. Very pleasant to wait for oil change. I left with a freshly washed Sorento. Thanks

Very friendly and helpful

Doug is great!!! I went into Matt Taylor and explained what I wanted. Doug and James worked on my deal until I was completely satisfied! This makes like the 6th Kia that we have purchased from Matt Taylor. Between Doug, James and Todd in service department I will continue to purchase and have my cars serviced at Matt Taylor Kia!

Chance was awesome!! He helped us find the perfect car, and stayed after 2 hours to make sure we were taken care of. He even detailed the car since no one was there to do it, and I must say he did a fantastic job! Definitely will be back in the future!

Very easy and friendly car buying experience!

Chance Knight and the rest of Matt Taylor Kia made us feel very comfortable buying a car from them! Super helpful and flexible with times! I would highly recommend and will be returning for future purchases! Thanks Matt Taylor team! We appreciate you!

Excellent service department.

I love my new KIA Sportage and I'm happy,awesome customer service,best place to get a Kia.

Absolutely the BEST car buying experience!! I LOVE my Kia Seltos!!! I would definitely reccomend Matt Taylor Kia!!

Always great service at Matt Taylor. Todd is very helpful and knowledgeable.

Could not put gas in my car and they fixed it! They take good care of you!

Quick service, reasonable prices, friendly crew. I drive 30 minutes from Columbus to Lancaster to service my Kia Sorento SUV. I won't go anywhere else. I am a loyal repeat customer. Matt Taylor Kia sold me a vehicle when no one else would. And in a few years my next vehicle will be purchased here as well

Always and I mean always great service department. Todd Fox is such a great asset to your dealership. Thanks for always treating me with respect and a welcoming feeling!

Always upfront and trustworthy. Great service center and if you’re looking to buy ask for Heather

Great service, there's a nice waiting area to get some office work done if needed.

Me and my wife was first visited at the door by a friendly sales agent named Brandon. Brandon and Jim helped us get the best deal on our buying experience on a new car. Thank you for making this a enjoyable experience.

everything is great, never a problem. I have bought 2 vehicles there, I do highly recommend them, and I get excellent service work done, Todd the service manager always treats me great.

Good deals, quick service.

Quick easy and convenient service!

Fantastic service department!!! I was in and out very quickly and, when I left, my vehicle was it perfect condition. I was treated with kindness through every step of the process. Couldn’t be happier.

Aaron Germann is an excellent salesman!!! I walked in without a car and left with one, he surely put a smile on my face!! Amazing customer service, always keeps you updated and on top of it they have the coolest little cafe area!! Thank you A-A-RON!!!!

Very nice people up there to deal with

I had a great experience at Taylor Kia. Bill Burns went above and beyond to assist me. I will recommend Taylor Kia to my friends and family. Thank you for a great experience.

Aaron was very knowledgeable and very patient. I very demanding on negotiating. He took it in stride . Highly recommend Aaron

Derrick listened to my needs and worked hard to meet them with a friendly and courteous demeanor!

They were awesome and appreciate all the hard work to get us a vehicle that better suits us.

I cannot stress how great the people here are! My wife bought a car from Bill Burns 4 weeks ago! I had a great experience along side her that I just went back today to purchase a new kia myself. I had the pleasure of working with Bart Goble and finance manager Brian. Bart was absolutely amazing as was Brain. Bill actually talked to Brian and was able to help me get a lower payment than anticipated with a great extended warranty. I would recommend EVERYONE to come work with the amazing team there at Taylor Kia.

Very friendly and detail oriented.

Thanks to Bill Burns I was able to drive off the lot in my new 2020 Kia Forte with no problem! He worked hard to get me what I wanted! Thank you so much Bill! You’re the BEST!!!🤗

Always have great service from MT Kia - I love my 2020 Sportage!

The parts department is second to none in service and very knowledgeable about the parts they sell and install, also very friendly staff.

Made the car buying process easy, even though it was my first time buying a new car off a lot.

We had a great experience dealing with Jimmy! He was so friendly, helpful, knowledgeable, and made the whole experience fun. He was not about pressuring us, and made sure we were comfortable and at ease the whole time. He took great care of us. I am so glad we drove to Hermitage to shop for a car. I will only be coming back and working with him for my future cars. Thanks Jimmy!

I cannot stress how great the people here are! My wife bought a car from Bill Burns 4 weeks ago! I had a great experience along side her that I just went back today to purchase a new kia myself. I had the pleasure of working with Bart Goble and finance manager Brian. Bart was absolutely amazing as was Brain. Bill actually talked to Brian and was able to help me get a lower payment than anticipated with a great extended warranty. I would recommend EVERYONE to come work with the amazing team there at Taylor Kia.

This Dealership is the REAL DEAL!!!Alec Alksnis was able to provide my dream of owning a 2020 Cadenza Limited. He is very professional and makes the Car buying process fun and exciting. I will be buying another car from Alec in the future.Keila Kline made the Financial Paperwork very easy and quick

Phenomenal experience. Everyone that I worked with at this dealership held amazing professional standards. Beginning with answering all my questions, finding the right vehicle for me, customizing to my requests and taking all safety protocols seriously. I live in Cleveland OH and use this dealership because of how they treat their consumer. Pass by any other Kia dealership and stop here. Ask for anyone...they are all great. Thanks again for all you did to get me into my new car Best Bill

Walked in not really knowing what I wanted. James got us an amazing deal on a new Sorento! He's friendly and understanding of a lot of situations. He'll definitely work to get you a great deal!

Stopped in just to look at options we had for a used car, and after careful consideration and weighing our loan options we walked away with a no fuss, brand new 2020 Sorento, which is everything we wanted and more. James was very helpful throughout the whole process.

Bill Burns was super friendly and very helpful! Found the car I was looking for at a great price and I couldn’t be happier with my experience!

Great service fair price washed and vacuumed my car. Done on time